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Direct Sales Supervisor

Company: Sentry Insurance
Location: Scottsdale
Posted on: November 11, 2019

Job Description:

Direct Sales Supervisor Overview The ideal Direct Sales Supervisor will have effective leadership skills and is able to provide direction and motivation to their staff to ensure Sentry continues to provide exceptional service on Sales calls. This individual will lead our Dairyland team dedicated to Non-standard Auto and Motorcycle sales. You will need availability Monday - Friday until 8 pm AZ time and one Saturday every seven. What You'll Do Coach, counsel, and motivate your sales service team Develop and implement sales service standards Improve sales service quality results by studying, evaluating and formulating ideas Maintain knowledge of new or revised telecommunications systems Provide work direction to your staff Assist in the development of strategic objectives for the direct sales unit. Implement policies and procedures Provide expertise in handling sensitive/unusual sales service issues Schedule staff accordingly and tracking performance Assist with budget preparation and control operating expense What it Takes Associates Degree or equivalent work experience 2-5+ years of previous work experience or knowledge of a sales service environment and previous supervisory experience Ability to pass/maintain Property and Casualty Agent Licensing Ability to provide leadership to employees within a fast-paced sales call center environment Ability to prioritize work and maintain appropriate service standards Ability to analyze data, identify trends, and communicate results Working knowledge of telecommunication systems and call center software Knowledge of insurance processes, procedures, and systems beneficial Ability to respond to sensitive inquiries or complaints from customers, state insurance departments, producers, and others with tact and diplomacy Knowledge of sales structure and internal workflow beneficial Candidates must be available to work Saturdays What You'll Receive There is a reason why Sentry made Forbes' list of America's Best Midsize Employers in 2017, 2018, and 2019. At Sentry, we recognize there are many factors that contribute to your overall satisfaction both at work, and in your personal life. So, we provide a perfect mixture of compensation, benefits, company culture, and resources to ensure your everyday happiness. Below are some benefits that you'll receive. Competitive compensation to reward you for your hard work every day. Generous Paid-Time Off Plan for you to enjoy time out of the office. 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help fund your future. Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle. Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending. Extensive Work-Life Resources to lend a helping hand. Volunteer Time Off so you can dedicate time to the community. Sentry Foundation gift matching program to encourage charitable giving.

Keywords: Sentry Insurance, Phoenix , Direct Sales Supervisor, Sales , Scottsdale, Arizona

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