Inside Sales Account Representative
Company: SPIRIT ELECTRONICS
Location: Glendale
Posted on: January 21, 2026
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Job Description:
Description: Spirit Electronics is a veteran-owned, woman-owned
value-added supplier of high reliability components, engineering
services and superior supply chain solutions. With a history rooted
in serving the military and space industries, Spirit strives to be
a valued partner to key technology sectors. As an award-winning
distributor, Spirit delivers authorized products and a range of
value-added services, including SMI/VMI, foundry access, electrical
and environmental testing, design, assembly, and end-of-life
management. Position Overview: We are currently seeking a
high-level Inside Sales Account Representative. This role is an
opportunity for a highly technical, microelectronics background
experienced person to join a company with a strong growth path in
front with a lot of opportunity. The person in this position will
be a highly-valued member of our sales team whose ideas and
opinions will be sought after in our strive to continuously
improve. The Inside Sales Account Representative is responsible for
managing and growing relationships with existing customers in the
aerospace and defense industry. This role focuses on selling
Spirit’s range of microelectronics, semiconductors, and EEE
products and services. The ideal candidate will have a strong sales
background as well as technical knowledge. The Account
Representative will manage and increase customer sales through
contact with customers and buyers while nurturing business
relationships initiated at the executive and senior sales level.
The Account Representative will collaborate with technical sales
and purchasing teams to prepare quotes, manage sales orders, and
facilitate the order fulfillment process. This position also
functions as a liaison between Spirit’s customers and OEMs.
Technical competency; accuracy; attention to detail regarding part
numbers, drawings, contracts; and MS Excel skills are mandatory.
Essential Job Functions: · Develop and maintain strong working
relationships with customers · Develop and implement account
strategies to maximize sales opportunities and customer
satisfaction · Conduct regular account reviews to understand
customer needs, challenges, and future requirements · Present and
promote Spirit’s customer solutions, line card, and engineering
services to customers · Develop customer opportunities and present
to management · Receive, process, and accurately complete requests
for quote from customers based on needs, on-time delivery, contract
requirements · Execute customer sales orders and supplier purchase
orders, managing change orders and expediting within the supply
base to ensure suppliers’ and customers’ on-time delivery
performance · Collaborate with Spirit teams (Engineering, Quality,
Purchasing) to ensure customer requirements are met · Achieve and
exceed sales targets and performance metrics · Negotiate quotes,
sales, and purchase orders with customers · Resolve customer issues
and concerns promptly and effectively · Process customer complaints
through resolution and corrective action if necessary · Monitor
Spirit’s customer performance ratings and take necessary actions to
improve customer satisfaction · Monitor monthly communication and
reporting to customers on aged and liability inventories, ensuring
inventories are purchased by customers in a timely manner · Attend
customer business reviews and provide documentation and support for
reviews · Notify customers of product shipment holds, obsolescence,
end-of-life, and allocation statuses · Support the Spirit Quality
Management System (QMS) · Provide regular updates on account
activities, sales forecasts, and market intelligence to management
· Maintain accurate quoting, order, and sales data in Spirit’s ERP
system Requirements: 3-5 years of sales experience preferably in
aerospace and defense or related technical field Bachelor’s degree
in business, engineering, supply chain, or related field; technical
background preferred Strong understanding of microelectronics,
semiconductors, and EEE components used in aerospace and defense
applications Excellent communication and interpersonal skills, with
the ability to build relationships at various organizational levels
Strong negotiation and problem-solving skills Proficiency in ERP
systems and MS Office suite, especially Excel Ability to understand
and communicate technical product information effectively Excellent
written and verbal communication skills Self-motivated with
excellent time management, organizational skills, and attention to
detail Analytical mindset with the ability to interpret sales data
and market trends Customer-centric approach with a focus on
long-term relationship building Ability to address customer
concerns and service issues Ability to multi-task in a fast-paced
environment PI6cf7607846da-25448-39496131
Keywords: SPIRIT ELECTRONICS, Phoenix , Inside Sales Account Representative, Sales , Glendale, Arizona
