Part-Time On-Site Customer Service Representative (Flagstaff, AZ)
Company: Office Depot
Posted on: November 19, 2023
The Representative, Customer Service - On Site provides customer
service on-site at customer locations. This position provides
on-site service in responding to customer inquiries and requests
for assistance. They may also coordinate on-site Office Depot
events, such as product shows and web-instructional training,
receiving and stocking shipments of ordered products in designated
supply areas, providing desktop delivery of customer orders, and
performing inventory of supply area product on hand.
This position provides on-site customer service and assistance at
customer locations. This position will also operate with minimal
supervision at these on-site locations, representing Office Depot
products and services. Ongoing attention to customer needs directly
impacts sales from that customer, along with supporting a positive
relationship and positive Office Depot image with the customer and
Provide on-site customer service at customer locations, functioning
as the primary representative for Office Depot products and
Interact daily with all levels of customer employees, with
continual attention to customer service.
Receive shipments of ordered products, validate and stock
designated supply areas at that location. Coordinate with the
appropriate Sales Representative, CFC and Customer Service Centers
to research and resolve order discrepancies
Coordinate on-site customer events, including product shows and
web-based product training to promote and increase customer
awareness of Office Depot products and services.
Provide desktop delivery of customer orders, responding to customer
inquiries and providing assistance as needed to ensure a positive
customer experience with Office Depot.
Perform inventory count of designated supply areas at the customer
location, notifying appropriate parties when there are
discrepancies or low product count.
Demonstrate a commitment to Office Depot core values.
The position responsibilities outlined above are in no way to be
construed as all encompassing. Other duties, responsibilities and
qualifications may be required and/or assigned as necessary.
Education and Experience:
High School Diploma or equivalent education preferred
1+ year experience in related field
Expert level knowledge of products and product order systems
Positive and engaging
Demonstrate passion for the brand, products, services and solutions
offered to our customers
Must possess a desire to continually develop personal selling
skills and product knowledge
About The ODP Corporation
The ODP Corporation (NASDAQ:ODP) is a leading provider of products
and services through an integrated business-to-business (B2B)
distribution platform and omnichannel presence, which includes
world-class supply chain and distribution operations, dedicated
sales professionals, a B2B digital procurement solution, online
presence, and a network of Office Depot and OfficeMax retail
stores. Through its operating companies Office Depot, LLC; ODP
Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP
Corporation empowers every business, professional, and consumer to
achieve more every day.
The above statements are intended to describe the general nature
and level of work being performed by associates assigned to this
classification and are not intended to be a complete list of all
responsibilities, duties and skills required of associates so
classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which
includes a 401(k) and more, along with plenty of opportunity to
move and grow within our organization! For immediate consideration
for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each
page. When you have completed the application, click the submit
Equal Employment Opportunity
The company is committed to providing equal employment
opportunities in all employment practices. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, citizenship status, marital
status, age, disability, protected veteran status, sexual
orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest
and conviction records City & County of San Francisco Fair Chance
Keywords: Office Depot, Phoenix , Part-Time On-Site Customer Service Representative (Flagstaff, AZ), Sales , Phoenix, Arizona
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