Customer Service Agent

Company: Poolcorp
Location: Phoenix
Posted on: January 27, 2023

Job Description:

Pay: Up to $17.50/hour, up to $2,000 through our performance bonuses in the summer, and so much more!

Location: NPT West Phoenix AZ-260; 640 N. 43rd Avenue. Suite 150. Phoenix, AZ. 85009.

Job Summary:

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process.

Responsibilities:

* Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.

* Processes, pulls, and distributes customer products quickly and efficiently.

* Handles questions and complaints in a timely and professional manner.

* Accurately performs data entry of sales orders to generate an invoice for products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtains credit authorization in accordance with company policy.

* Evaluates and determine the disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.

* Estimates date of delivery to the customer, based on knowledge of vendor's production and delivery schedules.

* Accurately pulls, fills, packs, and sets up orders for delivery or pickup.

* Assists in loading the delivery truck.

* Receives shipments, logs into inventory, and maintains inventory through audits.

* Operates a forklift safely and efficiently (Training provided).

* Assists in keeping the facility clean, neat, safe, and operating efficiently

Requirements:

* High school diploma or GED.

* 1+ years related inside sales experience preferred.

* The ability to move 100 pounds with a dolly.

* Strong customer-service attitude.

* Good computer skills including MS Office programs.

* Ability to work in a fast-paced environment dealing with inventory, product allocations, and customer issues.

* Familiarity with a related product line such as pool supplies, parts, chemicals, or pool construction is helpful.

* Must be 18 years of age or older to apply.

To apply, email alexander.erickson@poolcorp.com

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Why not work for an INDUSTRY LEADER?

POOLCORP is the world's leading distributor of outdoor living products. We operate in more than 400 Sales Centers in 13 countries with nearly 6,000 employees who proudly service the needs of our customers. The POOLCORP network includes SCP Distributors, SCP Distributors International, Superior Pool Products, Jetline and Horizon Distributors.

Why POOLCORP?

At POOLCORP you'll find plenty of excellent career advancement and training opportunities to support your career growth. Our generous benefits package includes medical, dental, vision, prescription coverage, 401 (k) with 4% company match, education reimbursement, paid time off, and more! As a company, we value integrity, trust, diversity, and ingenuity in everything we do, including our employees. Our family-oriented, hometown culture is supported by a stable, growing company - giving you the best of all worlds.

So, end your job search here - at POOLCORP - Where Outdoor Living Comes to Life!

POOLCORP is a drug-free company.

POOLCORP is an Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

Keywords: Poolcorp, Phoenix , Customer Service Agent, Sales , Phoenix, Arizona