Sales & Operations Manager

Company: RXO
Location: Phoenix
Posted on: January 27, 2023

Job Description:

Solutions driven success.RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we're looking for innovative and collaborative employees who are committed to solving our customers' challenges. We know we can do big things when we work together - so join us on our mission to disrupt the industry.As the Sales and Operations Manager, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You'll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We'll give you the support you need to excel at work, and the resources to build a career you can be proud of. If you're looking for a growth opportunity, join us at RXO.Pay, benefits and more.

• Full health insurance on day one (medical, dental and vision)
• Life and disability insurance
• 401(k) option with company match
• Education assistance
• Company paid holidays
• Paid-time-off (PTO)What you'll do on a typical day:
  • Develop and lead a HVP spoke and hub network
  • Onboard carriers, warehouses and first and last mile delivery providers
  • Develop sales strategies for HVP customers and carriers
  • Create a culture that inspires Operations Excellence
  • Mentor and lead a team of inside salespeople; provide HVP industry expertise, guidance and support
  • Interview and train new employees, conduct employee reviews and establish detailed performance goals
  • Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)
  • Drive both revenue and margin growth across HVP vertical; develop and maintain best business practices and cost controls
  • Develop sales pipelines and strategies
  • Review sales and operations activity KPIs, including revenue, margin, load count, call logs and CRM adherence
  • Review customer and carrier metrics in real time
  • Assist with submitting timely customer bid packages and RFPs
  • Ability to travel up to 40% per monthWhat you need to succeed at RXO:At a minimum, you'll need:
    • 4 years of HVP transportation experience
    • Spoke and Hub development experience
    • First and Last Mile White Glove experience (B2B or B2C)
    • Strong Sales and Operations HVP experienceIt'd be great if you also have:
      • Bachelor's degree
      • 5 years of non-asset-based brokerage or freight forwarding experience
      • 5 years of white glove / last mile experience
      • Experience in management and leadership; conflict resolution experience
      • Ability to prioritize work and complete projects effectively within time limits
      • Strong ability to think strategically and drive sales
      • Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employeesWe are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
        The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
        Review RXO's candidate privacy statementhere.

Keywords: RXO, Phoenix , Sales & Operations Manager, Sales , Phoenix, Arizona