Customer Support Agent - Integrated Healthcare - Phoenix, AZ
Company: Terros Health
Location: Phoenix
Posted on: January 25, 2023
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Job Description:
Customer Support Agent - Integrated Healthcare - Phoenix, AZ
Job Locations
US-AZ-Phoenix
Job ID
2022-7598
# of Openings
2
Category
Administrative/Clerical
Program
Direct Program Support
Weekly Hours
40
Overview
Terros Health is pleased to share an exciting and rewarding
opportunity for a Full-Time Customer Support Agent working at our
Central Avenue location in Phoenix, AZ. Reporting to the Patient
Access Center Supervisor, the ideal individual is flexible,
compassionate and professional. The Customer Support Agent performs
comprehensive scheduling in the call center to best meet the needs
of consumers; provides excellent customer service; answers patient
questions during initial engagement; facilitates expeditious
appointments removing barriers when necessary; ensures all
clinical, financial and/or insurance and administrative information
has been accurately obtained and completed; finishes all
pre-enrollment duties including patient registration, insurance
verifications and effective presentation of information; completes
reporting requests and other reporting duties as requested. If you
enjoy working with individuals during some of the most vulnerable
times of their lives this may be just the opportunity you've been
seeking. Terros Health is a healthcare organization of caring
people, guided by our core values of integrity, compassion and
empowerment, with diversity woven throughout. We engage people in
whole person health through an integrated care delivery system,
thus establishing a medical home for our patients. In caring for
the whole person, we focus on overall wellness through physical
health, mental health and substance use care. Our mission is to
provide extraordinary care by empowered people through exceptional
outcomes. Recently awarded among Arizona's Most Admired Companies
in 2022
Responsibilities
Terros Health is hiring a Full-Time Customer Support Agent for our
Central Avenue location in Phoenix, AZ. Full-Time, Employed - 40
hours/week Location: Central Ave and Thomas Rd., Phoenix, AZ
Monday-Friday, between 7:30 am-5:30pm (schedules may vary)No
Weekends or On-call required At least 2 years of of call center
experience preferred Bilingual in Spanish is a plus (Additional
Language Differential Pay Available) Duties Include:
Qualifications
Keywords: Terros Health, Phoenix , Customer Support Agent - Integrated Healthcare - Phoenix, AZ, Sales , Phoenix, Arizona
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