Customer Service Representative

Company: Strategic Staffing Solutions
Location: Phoenix
Posted on: August 8, 2022

Job Description:

Customer Service Representative 3 Month Contract Phoenix, AZ Job Description:

Support financial products and services. identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution.
Perform moderately complex customer support tasks.
Receive direction from customer service supervisor and escalate non-routine questions.
Interact with customer service team on complex customer issues.
Provide training on policies and procedures, and provide guidance to less experienced individuals, as well as internal and external customers. Required Qualifications:
- 1 year of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Keywords: Strategic Staffing Solutions, Phoenix , Customer Service Representative, Sales , Phoenix, Arizona

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