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Customer Service Representative

Company: Strategic Staffing Solutions
Location: Phoenix
Posted on: August 8, 2022

Job Description:

Customer Service Representative 3 Month Contract Phoenix, AZ Job Description:

  • Support financial products and services. identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution.
  • Perform moderately complex customer support tasks.
  • Receive direction from customer service supervisor and escalate non-routine questions.
  • Interact with customer service team on complex customer issues.
  • Provide training on policies and procedures, and provide guidance to less experienced individuals, as well as internal and external customers. Required Qualifications:
    • 1 year of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Keywords: Strategic Staffing Solutions, Phoenix , Customer Service Representative, Sales , Phoenix, Arizona

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