Customer Service Representative

Company: Accurate Placement
Location: Phoenix
Posted on: May 16, 2022

Job Description:

Job Description JOB TITLE: Customer Service Representative JOB SUMMARY: This is a temp-to-hire customer service position on the Operations Resource Team and will include managing electronic and paper documents, answering phones and developing knowledge in the insurance industry. The ideal candidate will be adept on the computer, have good communication, a desire to learn, like to solve problems and be curious. On the job training is provided. PERKS : Business casual environment, Treadmill workstations Hours: 8:00 a.m. to 5:00 p.m., Monday-Friday Pay: $20.00 - $22.00 per hour DOE Location: Phoenix, AZ 85018 Type: Temp-to-Hire Start date: Immediately upon passing background Duration: Until hired Benefits: Available after eligibility period DUTIES Assist customers with their insurance inquiries Enter prospects into agency management system Manage incoming electronic customer service requests and inquiries (customer service change requests, file claims, issue certificates of insurance, etc.) Attend training sessions to gain more knowledge to begin training in other areas of insurance (customer service change requests, file claims, issue certificates of insurance, etc.) REQUIREMENTS Covid Vaccination Required Previous Customer Service experience Able to work in a fast paced environment Detail oriented Willing to learn the insurance industry Excellent data entry skills Experience in Word, Excel and Outlook Ability to communicate effectively and with compassion toward customers and staff Background check required Company Description Accurate Placement is a privately held recruiting and staffing agency with 25 years of experience staffing in general office administrative, clerical, management, and government positions. We have been rated in the top 10 of The Arizona Business Magazine and Top 25 in The Phoenix Business Journal.

Keywords: Accurate Placement, Phoenix , Customer Service Representative, Sales , Phoenix, Arizona