After Hours Agent

Company: Knight Transportation
Location: Phoenix
Posted on: May 16, 2022

Job Description:

Work with the Industry Leader!

As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.
What do we live by? The answer is simple OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptiAonal performance. At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table. Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.

Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.

Job Responsibilities: What you will do

Provide drivers with necessary support due to absence, or during evening and/or weekend hours so that drivers can deliver loads safely and on time.

• Fuel and route Drivers while promoting the safety of drivers.
• Dispatch necessary resources (driver, truck, trailer) to take care of immediate issue.
• Resolve driver issues within authorized limits.
• Use Micromap and plan next day loads as needed.
• Work with other Terminal ECT members in drivers' and customers' special needs/requests as it relates to load planning.
• Resolve load targets and ensure on time delivery.
• Monitor loads and resolve issues that may affect the scheduled delivery/pickup times. Proactively inform customer accounts and/or customer of changes.
• Communicate effectively and professionally with Customers, Operations Drivers and all levels of leadership.
• Respond to drivers and other terminal needs and assist with emergency situations if the need arises.
• Understand and support company policies.
• Proactively work to assist others in achieving the organization's objectives.
  Copy and paste URL into browser to view full description: https://swifttrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=7386
  Salary: . Date posted: 05/12/2022

Keywords: Knight Transportation, Phoenix , After Hours Agent, Sales , Phoenix, Arizona