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Front Desk/Sales

Company: Amazing Lash Studio
Location: Phoenix
Posted on: November 23, 2021

Job Description:

Title: Lash ConsultantLocation: ArcadiaReports To: Studio ManagerAmazing Lash Studio is the industry leader for Eyelash Extension services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel amazing! Founded in 2010, the concept began franchising in 2013, and to date has 190 open studios in 28 states. Amazing Lash Studios are retail salons that offer semi-permanent eyelash extension services with a proprietary, patented process. We recently earned the rank of #5 on Entrepreneur Magazine's Top New Franchises for 2018 and ranked #260 on the Inc. 500 list of the fastest-growing private companies in America. Amazing Lash Studio Corporate Ventures, is looking for upbeat, energetic, passionate lash trainer(s) to be a part of our continued AMAZING growth.Position Responsibilities:Consistently creates a friendly environment for our guests as well as quickly responding to guest questions and needsDemonstrates desired behavior including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with guestsMaintains quality service by enforcing organization standardsAnswers incoming phone callsSchedules and confirms appointments for our guests and membersPrepare guest records for treatmentsHandle Guest complaints with empathyMaintains cleaning, organizing, and maintaining lobby and studio public areasGeneral administrative and clerical supportEssential Skills, Experience, and Qualifications:Customer service orientedSales experience preferredBasic computer skillsAbility to multitaskMust be outgoing, cheerful, engaging, energetic, and resourcefulStrong verbal and written communications skillsPossess strong interpersonal skills to communicate with confidence to both internal personnel and guestsMust be an excellent organizer and problem solver with strong project management skillsMust be able to work flexible days and hours; including nights, weekends, and holidaysMillennium Salon Software experience a plus

Keywords: Amazing Lash Studio, Phoenix , Front Desk/Sales, Sales , Phoenix, Arizona

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