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Customer Service Representative

Company: JPR Group
Location: Phoenix
Posted on: November 23, 2021

Job Description:

JPR Group is looking for candidates with strong Customer Service experience who live in Phoenix, Glendale or Peoria, AZ (Please do not apply if you don't live in one of those cities)**This is 4 month contract and could be extended or lead to a permanent job**This is a remote work from home position at first but may require going into our clients office at some point in the future**Our client will provide all of the necessary equipment to work remoteHourly Rate is: $18JOB DUTIES INCLUDE:Job Summary:

  • Delivers quality customer service to clients via phone, email, chat, and other avenues
  • Follows up on outstanding items to issue completion in compliance with established Service Level Agreement
  • Uses systems and software packages such as Salesforce
  • Performs data input, maintaining strong prioritization and organization and documents all client interactionsQualifications:
    • High School Diploma required.
    • A minimum of 1 year customer service experience
    • Strong data entry skills
    • Strong attention to detailJob Types: Full-time, ContractPay: From $18.00 per hourSchedule:
      • 8 hour shiftApplication Question(s):
        • Are you able to pass a criminal background check?Education:
          • High school or equivalent (Required)Experience:
            • Customer Service: 1 year (Required)Work Location:
              • One locationWork Remotely:
                • Temporarily due to COVID-19Work Location: One location

Keywords: JPR Group, Phoenix , Customer Service Representative, Sales , Phoenix, Arizona

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