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Customer Service Sales Dept Support

Company: Staffing Network
Location: Phoenix
Posted on: November 22, 2021

Job Description:

SUMMARYResponsible for assisting clients with inquiries regarding the status of their orders; reviewing and processing purchase orders; placing follow-up calls. Assisting Sales Executives with sales quotes, pricing, and freight quotes.PRIMARY RESPONSIBILITIES

  • Review and process Purchase Orders.
  • Review SOA for changes and release orders
  • Enter new and/or custom part numbers in Vantage.
  • Answer incoming calls and gather the appropriate amount of information concerning the status of placed orders.
  • Maintain and produce required reports and documentation to support orders as needed and in a timely manner.
  • Participate and support events and programs promoting commercial sales.
  • Assist and support Sales Executive with sales and freight quotes.
  • Create and maintain business contacts and mailing lists.
  • Handle phone transactions quickly and courteously.
  • Maintain open communication through the different levels of the organization.
  • Assist with special projects as needed.
  • Some travel required.
  • Cover Front Office when needed.
  • Punctuality a must.
  • Additional duties as assigned.KNOWLEDGE AND SKILL REQUIREMENTS
    • One to two years of experience.
    • Bachelor's degree preferred, may substitute appropriate experience in lieu of degree.
    • Strong computer skills. Knowledge of MS Office, Outlook, Word, Excel, PowerPoint.
    • Excellent written and oral communication skills required.
    • Excellent time management and organizational skills.
    • Professional appearance and demeanor.
    • Ability to prioritize and follow through on multiple tasks/projects.
    • Must be self-motivated, positive, and energetic.Job Type: Full-timeExperience:
      • Customer Support - Sales: 5 years (Required)Education:
        • Bachelor's (Required)

Keywords: Staffing Network, Phoenix , Customer Service Sales Dept Support, Sales , Phoenix, Arizona

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