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Inside Sales Representative

Company: First American Home Warranty
Location: Phoenix
Posted on: February 24, 2021

Job Description:

As a member of the First American family of companies, First American Home Warranty offers a wide range of home warranty products and services to home owners.Because our employees enable our future, we invest in theirs by supporting their careers and promoting their overall wellbeing. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work for 5 consecutive year and to more than 50 regional Best Places to Work lists.In addition, our employees enjoy a comprehensive benefits package including 401K, Employee Stock Purchase Plan, a generous Paid Time Off program, plus much more!What is the position all about?The Inside Sales Representative's primary function is to close business over the phone with new First American customers, previous customers and online customers.--Inside Sales Reps are responsible for achieving productivity goals by utilizing telephone based selling approaches and key training material provided in new hire training.Essential Duties and Responsibilities* Generates revenue utilizing a consultative selling approach in the sale of Home Warranty services on warm outbound calls* Consistently meets or exceeds monthly sales goals by utilizing consultative top down selling, connecting to customer's pain points, and overcoming objections selling approaches.* Establishes and maintains a high level of customer satisfaction in all sales transactions* Consistently meets or exceeds weekly and monthly sales activity goals* Demonstrates excellent organizational and problem solving skills* Educate, influence and advise homeowners of the best suited product for their home* Verify and update all homeowner contact information and ensure detailed documentation of customer or contact interaction.* Maintain consistent knowledge of company (FA and Alliance) products, version updates, pricing, promotions and broker agreements.* Keep abreast of industry, contract coverage and limits, process and procedures.* Exhibits proficient knowledge and use of personal computer and computer software applicationsRequirements?* A minimum of 3 years of Inside Sales experience* High School diploma or equivalent* Possess a strong work ethic and tenacity to keep driving and exceeding sales* Exceptional customer service skills.* Ability to clearly and effectively communicate to both external and internal customers.* Solid time management skills to manage multiple customers* Strong attention to detail in maintaining solid records to update database* Working knowledge of Windows and Microsoft Office

Keywords: First American Home Warranty, Phoenix , Inside Sales Representative, Sales , Phoenix, Arizona

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