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QA Agent

Company: CIOX Health
Location: Phoenix
Posted on: December 5, 2019

Job Description:

Education - High School Diploma or GED Skills - Time Management - Communication Skills - Microsoft Office - Analysis Skills - Medical Records Overview The responsibility of the QA Agent is to ensure the medical records viewed contain the correct patient information and any requested medical information pertaining to the medical chart from our clients. Responsibilities Ensuring that the employee follows their schedules properly as designed Meet and/or exceed required goals for efficiency, accuracy and speed Review each page of the chart/progress notes to make sure that the records retrieved are for the correct member and meets predetermined requirements Ensure the confidentially of data collected and stored is maintained appropriately Any other duties assigned by Manager The employee must be able to follow Company policies Receive direction from others, work effectively with co-workers in a constructive and positive manner Perform other tasks and duties as necessary May be required to work charts that have been rejected when errors or missing medical information is detected Qualifications High school diploma or equivalent. Medical records or coding experience is preferred. Experience with Microsoft Office Suite or similar tools Effective verbal, written and interpersonal communication skills Ability to work with others and be extremely team oriented Ability to sustain continuous pressure, withstand conflicting requirements Proficient time management, problem solving and analytical skills Must be able to work effectively in a fast-paced environment Ability to work professionally, effectively, and efficiently in a team environment with management and co-workers.

Keywords: CIOX Health, Phoenix , QA Agent, Sales , Phoenix, Arizona

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