Customer Care Expert
Company: Penguin Air & Plumbing
Posted on: September 15, 2019
Meet the team and get introduced to our Awesome culture!!!ARE YOU
AN CUSTOMER CARE EXPERT
LOOKING FOR A NEW PLACE TO CALL YOUR WORK FAMILY?
WANT TO WORK WITH THE MOST EXPERIENCED CALL CENTER TEAM TO HELP OUR
AIR, PLUMBING & ELECTRICAL TEAM IN THE VALLEY?
DO YOU LOVE PENGUINS?
If all of the above resonate, then boy do we have the perfect job
for YOU! Penguin Air, Plumbing & Electrical is always looking for
qualified, friendly, and motivated individuals to join our
This job is about much more than home services. At Penguin Air,
Plumbing & Electrical, we provide every team member a certain level
of autonomy, freedom, and professional support to excel. Can you
take care of each job from start to finish while exceeding
expectations and building a relationship with the customer? Because
THAT is the Penguin Experience.
What do we expect?
Here are just a few responsibilities:
Wow Customers through exceptional service Inbound
- Provide exceptional first impression
- Respond to all inquiries
- Identify and overcome objections
- Take the customer through the sales process
- Respond to all inquiries
Wow Customers through exceptional service Outbound
- Obtain possible customer leads
- Maintain customer data bases by updating current
- Follow up on initial contacts
- Complete records of performance for spiffs, bonuses, and
Why should you work with us?
Fantastic question! We're not going to pitch you a load of
corporate talk about 'who we are'. Simply: Penguin Air, Plumbing &
Electrical is an enjoyable solution to people's work life away from
home. We are the best when it comes to customer service.
We do things a little differently here at Penguin Air, Plumbing &
Electrical. The saying around the office is that we are a customer
service company, that also provides HVAC, Plumbing and Electrical.
That's just who we are. Penguin Air, Plumbing & Electrical was
founded because homeowners rarely have exemplary experiences with
other Home Service companies - and we're here to change that
If you agree with the above, then you may be the perfect candidate
to join the Penguin Team.
Still not sold? Here's just a few real quotes, from real Penguin
Team members, about why they like to work at Penguin Air &
"Penguin Air, Plumbing & Electrical is a great company to work for.
They care a ton about their employees - and happy employees make
happy customers" - Jay
"Working at Penguin is unbelievable enjoyable. Management is great
to work with and the benefits can't be beat!" -Employee Person
"Honestly, the quality of the people makes Penguin one of the best
companies for me. Probably the best job I've ever had". -
"Favorite part about the office is that it's DOG FRIENDLY!" -
Want to be a Penguin? GREAT! Here's the details:
- Phoenix, AZ.
Type of Employment
- Full-time & Part Time
Salary & Benefits
- Competitive Pay:
Penguin Air, Plumbing & Electrical employees are also subject to
weekly and monthly bonuses and incentives
- Access To Full Benefits: Health, Dental, and Vision insurance
from $23.66 weekly. We also offer 401k Plans, Short- & Long-Term
Disability, Life Insurance provided by Penguin, Aflac Supplement
Insurance, Tuition Reimbursement, Tool Account, and free weekly
- Freedom: We value work / life balance at Penguin Air. Happy
employees make happy customers. As a Penguin employee, you are
entitled to an industry leading 6 Paid Holidays, up to 5 weeks Paid
Vacation days, AND up to 8 Days of Sick pay.
- Fun & Fast-Paced Work: Are you friendly, motivated, and ready
to work? We're a customer service focused company that solves real
problems for real people. As an added benefit, we don't have boring
days at Penguin Air, Plumbing & Electrical.
- Be A Penguin: If you live in the Valley area, are certified in
HVAC, Plumbing, or Electrical we want to hear from YOU!
Ready to join the team? Here's how you can apply:
- Visit the employment page on our website and fill out the
introductory employment form. URL:
- Or, polish up that resume and send it on over to our HR
- We'd love to meet you! Come on down to the Penguin Air,
Plumbing & Electrical offices, fill out an application, and meet
the team! Our offices are easy to get to anywhere in the
Penguin Air, Plumbing & Electrical
3710 E. University Drive
Phoenix, AZ 85034
Keywords: Penguin Air & Plumbing, Phoenix , Customer Care Expert, Professions , Phoenix, Arizona
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