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Field Technician II - Phoenix, AZ

Company: CenturyLink
Location: Phoenix
Posted on: May 19, 2019

Job Description:

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

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Job Summary

Performs varied tasks of moderate complexity requiring the application of standard procedures and criteria. Responsible for installation, decommissioning and troubleshooting problems of network equipment and circuits. This includes the fiber, transport equipment and all critical infrastructures within. Demonstrates a degree of experience with circuit provisioning, maintenance & testing (SONET/Ethernet), test equipment, telecommunication equipment installation and acceptance. Responsible for the outside plant network in a given geographic boundary, including metro and long-haul fibers.

Job Description


  • Diagnoses, troubleshoots and repairs customer and network troubles. Removes and replaces defective equipment, tracks spares and ensures repair.
  • Performs site surveys, fiber locating and oversees splicing of Metro/Long Haul Outside Plant fibers.
  • Monitors route and executes restoration in the event of a service interruption, proactively responds to potential problem areas to ensure integrity of network.
  • Installs, provisions, tests, and maintains SONET/Ethernet services, DWDM equipment-(Ciena 6500, Huawei, Infinera, (ALU-1830, AdvaR7), SONET equipment-(Cisco 15454 /15310/15327- ALU DMX OC192/DMXEtend, FT2000), CPE Equipment- (Adva114/150/825, Netvanta924E, Cisco 1941/4331) Signaling, Private Line, and Data Services.
  • Responsible for asset management: process deliveries and replenishes consumables. Coordinates shipping and receiving of materials.
  • Operates and maintains tools, test sets, OTDRs, T-Berd 2310/310, PRI Tester, EXFO FTB-1/FTB-200 lightwave multiplexing equipment, digital multiplexers, channel banks, circuit termination equipment, AC and DC power equipment, fiber optic cable locating equipment.
  • Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants.


    Other Duties:



    • Installations, test and turn up of all circuits at the Phoenix Gateway in addition to performing Customer CPE installs in the metro market.
    • Receiving and shipping of warehouse materials.
    • Site surveys for all customer and NB installs in gateway.
    • Orders all consumable materials for installations- Fibers, attenuators, racks, etc.
    • Performs 3 Tech escorts, locates, and remote hands at the gateway.


      Qualifications


      • 2-5 Years experience working of Installation, Test, and Turn-up of a variety of Telecommunication equipment including SONET, DCS, DWDM, Cisco 3600/ASR920 Ethernet Switches and Routers.
      • Strong technical and mechanical background with experience on the latest generation transport gear, critical infrastructure (HVAC systems, high-voltage electrical systems, DC Power Plants, etc.), as well as knowledge of locating fiber optic cable, right-of-way, and As-Builts.
      • The Technician II has the technical skills and abilities of a Technician I.
      • Must have a high degree of experience and/or knowledge of at least two of the four major technician disciplines.
      • Those technical disciplines are: Transmission (DS1/DS3/SONET), Ethernet Switches (TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR.).
      • Installation Standards on all equipment installed in Central Offices, Gateway and Customer Premises.
      • Well versed in CenturyLink systems-( WDS, NCMS, LIMS, E-Site and WFA) and in Level3 systems- (BPM Portal, WorkVu/Swift, Clarify and EON).
      • Some technical evaluation and fundamental judgment is required, while building an internal and external network.
      • Must maintain site security and cleanliness.
      • Must have PC skills and be well versed in Microsoft Windows and Office applications.
      • Troubleshooting skills when working outages, loading scripts on CPE equipment and replacing CPE Batteries.
      • On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business.


        Education Requirements:


        • High School Diploma/GED or 2 plus years of relevant job experience. Relevant job experience is described as:
        • Job experience in similar industry
        • Job experience with similar essential duties
        • Field of Study: Electronics or Telecommunications
        • Attention to detail with good organization capabilities
        • Ability to prioritize with good time management skills


          Physical Requirements:

          Sit, climb, balance, stoop, kneel, crouch and crawl; lift 50 lbs. Valid driver's license required; works in all weather conditions.

          Education

          High School Diploma or Equivalent

          Alternate Location: US-Arizona-Phoenix

          Requisition #: 212722

          This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

          EEO--Statement

          We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

          Disclaimer

          The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: CenturyLink, Phoenix , Field Technician II - Phoenix, AZ, Professions , Phoenix, Arizona

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