Operations Coordinator
Company: Penske Logistics
Location: Phoenix
Posted on: April 23, 2024
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Job Description:
Position Summary The Operations Coordinator will complete
administrative processes of the Penske branch (branches) that
support operational efficiency, effectiveness, customer
satisfaction and profitability. The Operations Coordinator will
provide superior customer service and communication to internal and
external customers. This position will support the branch financial
manager by providing guidance and information that contributes to
branch performance and profitability. Key Responsibilities:
Financial Operations • Oversight of accounts receivable process and
maintain local collection contacts to support centralized function.
• Monitor weekly and monthly lease, contract maintenance, and
special billing, and take the initiative to resolve any issues in a
timely fashion. Establish and Control all related processes to
support customer service and branch profitability. Fleet Operations
• Complete Fleet Service activities such as licensing, permitting,
in/out service vehicles, research and process citations. • Track
and coordinate asset outside services such as unit jacket file,
wash sheets, fueling and other outside vendor support that is not
maintenance related. • Partner with Fleet Services and establish a
collaborative relationship of local / centralized functions to
support licensing, permitting, citations and other fleet
operations. Process Analytics • Perform process analyses and
reviews in areas such as billing, 1211 reports, credit memos,
citations, accounts receivable, licensing and other areas.
Investigate and recommend solutions and/or guidance to issues
posing a risk to the drivers of profitability. • Use systems or
reports such as Qlikview or AS400 to understand the operational
dynamics for problem solving and process improvement. Other
Responsibilities • Maintains District Personnel Files, JJ Keller
reports, complete weekly payroll, and process paperwork for new
hires. • Projects and tasks as assigned by Branch Financial Manager
and District Financial Manager. Click below to see what makes
Penske great! Why Penske
(https://www.youtube.com/watch?v=t1fppOj9gAg) Pay rate: $23/hr.
$47,840 / yr. Qualifications: • High school diploma or equivalent
required, degree preferred • Interpersonal and relationship
building skills with an ability to collaborate with branch team
members. • Competent written and verbal communication skills • 2
years+ experience in customer service financial administrative
experience requirement • Agile and quick learner, enjoys
collaborative projects and continuous education • Advanced computer
skills including Microsoft Word, Excel, Outlook and PowerPoint
required • Regular, predictable, full attendance is an essential
function of the job • Willingness to travel as necessary, work the
required schedule, work at the specific location required, complete
Penske employment application, submit to a background investigation
(to include past employment, education, and criminal history) and
drug screening are required. Physical Requirements: -The physical
and mental demands described here are representative of those that
must be met by an associate to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. -The associate will be required to: read; communicate
verbally and/or in written form; remember and analyze certain
information; and remember and understand certain instructions or
guidelines. -While performing the duties of this job, the associate
may be required to stand, walk, and sit. The associate is
frequently required to use hands to touch, handle, and feel, and to
reach with hands and arms. The associate must be able to
occasionally lift and/or move up to 25lbs/12kg. -Specific vision
abilities required by this job include close vision, distance
vision, peripheral vision, depth perception and the ability to
adjust focus. Penske is an Equal Opportunity Employer. Job
Category: Administrative Job Function: Administrative Support Job
Family: General Administration Address: 1100 N. 43rd Ave Primary
Location: US-AZ-Phoenix Employer: Penske Truck Leasing Co., L.P.
Req ID: 2404902 Date posted: 04/18/2024
Keywords: Penske Logistics, Phoenix , Operations Coordinator, Professions , Phoenix, Arizona
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