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Senior Desktop Support Technician

Company: Insight Global
Location: Phoenix
Posted on: November 20, 2023

Job Description:

A client of Insight Global's is looking for a Sr Deskop Support Technician to sit onsite in their Phoenix, AZ location. This candidate will be responsible for providing field technical support to customers, including identifying and correcting equipment malfunctions that are unique or not previously encountered; Perform on-site installation check-out and emergency repairs normally involving a type of technically complex equipment; May instruct other technicians in problem diagnosis, trouble-shooting techniques, and repair procedures; Coordinate training of appropriate customer personnel; Ensure customer satisfaction through such activities as making periodic calls and visits to customers and providing information and technical support on new products and services.

Keywords: Insight Global, Phoenix , Senior Desktop Support Technician, Professions , Phoenix, Arizona

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