Customer Service Associate
Company: Maersk
Location: Phoenix
Posted on: November 19, 2023
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Job Description:
Customer Service Associate
As a company, we promote a culture of honesty and integrity, and
value the trust it allows us to build with customers and employees
alike. Our focus on our people is what sets us apart and keeps our
customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for
you!
Maersk Warehousing and Distribution USA LLC handles end-to-end
warehousing and distribution logistics needs utilizing our
strategic network of storage facilities. Our facilities are capable
of receiving, storing, processing and dispatching cargo, so we can
build flexibility and resilience into the supply chain process. Our
integrated solutions allow us to be prepared for supply chain
risks, so we can plan distribution to better achieve lead time and
goals despite unexpected conditions. Our extensive experience,
connections, and deep expertise across different sectors,
industries, and transportation modes, means we can be counted on
for process excellence that will save time and money.
JOB SUMMARY:
The Customer Service 1 is responsible for answering incoming calls
and providing excellent customer service. They monitor and respond
to customer inquiries. They track, trace, enter, and update
shipments.
Essential Functions:
SKILLS/COMPETENCIES:
EDUCATION:
EXPERIENCE:
PHYSICAL REQUIREMENTS:
This is a clerical administrative position in a professional office
setting. The employee is frequently required to sit. Occasionally
stand, walk, use hands, stoop, bend and reach. Extensive use of a
phone and a PC is required. Position may require to work remotely
at times.
WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:
The above information on this description has been designed to
indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned
to this job. Individuals may perform other duties as assigned
including work in other areas to cover absences or relief to
equalize peak work periods or otherwise balance the workload. For
the NET, exposed to ambient weather conditions.
Company Benefits:
Pay Range:
$15-20/hr
*The above stated pay range is the anticipated starting salary
range for the position. The Company may adjust this range in light
of prevailing market conditions and other factors such as location.
The Company will work directly with the selected candidate(s) on
the final starting salary in accordance with all applicable
laws.
Notice to applicants applying to positions in the United States.
You must be authorized to work for any employer in the U.S.
Maersk Warehousing and Distribution USA LLC is committed to equal
employment opportunity and providing reasonable accommodations to
applicants with physical and/or mental disabilities who are
applying for positions in the U.S. We value and encourage diversity
and solicit applications from all qualified applicants without
regard to race, color, gender, sex, age, religion, creed, national
origin, ancestry, citizenship, marital status, sexual orientation,
physical or mental disability, medical condition, veteran status,
gender identity, genetic information, or any other characteristic
protected by federal, state, or local law. We will consider
qualified applicants with criminal histories in a manner consistent
with all legal requirements.
Keywords: Maersk, Phoenix , Customer Service Associate, Professions , Phoenix, Arizona
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