Process Improvement Analyst
Company: Highmark Health
Location: Phoenix
Posted on: May 28, 2023
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Job Description:
Company :
Highmark Health
Job Description :
JOB SUMMARY
This job supports the investigation of the strategic, operational
and business needs of their assigned projects, focusing on detailed
business process analysis and modeling, and the engineering of
effective business process solutions. This position also supports
the activities of project teams in the re-engineering and
improvement of existing business processes and the deployment of
the solution and the associated standards and techniques to the
project teams.
ESSENTIAL RESPONSIBILITIES
Assist or lead assigned projects in defining business, operational
and functional requirements to support delivery of the operating
verticals strategy its contribution to the corporate strategy.
Provide comprehensive business process analysis and measurement to
assigned projects, and modeling and design support to assigned
operating divisions.
Provide consultative support to Project Teams; support the
development of skills within the resource pool; support the
expansion and development of business process engineering skills
across the enterprise, promoting the understanding and use of the
solution; and support the ongoing development of the solution,
integrating and remaining current with industry best practices.
Utilize process improvement methodology including process
improvement methodologies.
Support the development of re-usable artifacts for use in the BPM
lifecycle.
Provide periodic reporting to leadership on assigned project
activities and support planning of the migration to the Future
State of the organization.
Other duties as assigned or requested.
EDUCATION
Required
Substitutions
Preferred
EXPERIENCE
Required
3 years of relevant, progressive experience in the area of
specialization (exempted experience requirements effective August
2016)
Experience in Business Administration, Health Service
Administration, Mathematics, or Industrial Engineering
Experience in an exempt level business analyst or project
management role
Health/dental insurance industry knowledge including data analysis,
business operations, marketing, and industry issues
Proficiency in the use of the Microsoft Office suite of products,
including Access, Excel, Word, Websphere Business Modeler, and
PowerPoint
Preferred
LICENSES or CERTIFICATIONS
Required
Preferred
SKILLS
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from
site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales
employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Never
Disclaimer: The job description has been designed to indicate the
general nature and essential duties and responsibilities of work
performed by employees within this job title. It may not contain a
comprehensive inventory of all duties, responsibilities, and
qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal
standards and behavioral expectations as set forth in the code of
business conduct and company policies.
As a component of job responsibilities, employees may have access
to covered information, cardholder data, or other confidential
customer information that must be protected at all times. In
connection with this, all employees must comply with both the
Health Insurance Portability Accountability Act of 1996 (HIPAA) as
described in the Notice of Privacy Practices and Privacy Policies
and Procedures as well as all data security guidelines established
within the Company's Handbook of Privacy Policies and Practices and
Information Security Policy.
Furthermore, it is every employee's responsibility to comply with
the company's Code of Business Conduct. This includes but is not
limited to adherence to applicable federal and state laws, rules,
and regulations as well as company policies and training
requirements.
Pay Range Minimum:
$50,200.00
Pay Range Maximum:
$90,300.00
Base pay is determined by a variety of factors including a
candidate's qualifications, experience, and expected contributions,
as well as internal peer equity, market, and business
considerations. The displayed salary range does not reflect any
geographic differential Highmark may apply for certain locations
based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against
qualified individuals based on their status as protected veterans
or individuals with disabilities, and prohibit discrimination
against all individuals based on their race, color, age, religion,
sex, national origin, sexual orientation/gender identity or any
other category protected by applicable federal, state or local law.
Highmark Health and its affiliates take affirmative action to
employ and advance in employment individuals without regard to
race, color, age, religion, sex, national origin, sexual
orientation/gender identity, protected veteran status or
disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected
Veterans/Disabled/Sexual Orientation/Gender Identity (
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
)
We endeavor to make this site accessible to any and all users. If
you would like to contact us regarding the accessibility of our
website or need assistance completing the application process,
please contact number below.
For accommodation requests, please contact HR Services Online at
HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and
Applicants Notice
Req ID: J217605
Keywords: Highmark Health, Phoenix , Process Improvement Analyst, Professions , Phoenix, Arizona
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