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Distribution Center Operations Manager

Company: Composites One
Location: Tolleson
Posted on: May 28, 2023

Job Description:

At Composites One our culture is founded on a clear set of Core Values that has at its core Respect, Teamwork, and Communication. Our success is largely attributed to our ability to operate as one Team, respect each other in our daily interactions, and communicate effectively while doing the one thing that is critical to our success - taking care of our customers.
Are you ready for a rewarding career?
We are searching for a Distribution Center Operations Managerto join our TollesonTeam!
Now is the time to move forward and make an impact!
As a DC Operations Manager you will be responsible for the managerial oversight of the operational function at the Tolleson distribution center. This includes the Customer Service Team and Transportation/Warehouse Team. In this role, you will be the main point of contact for equipment and building maintenance/repairs and day to day operations, office/business administration oversight, and safety/risk management.
How will you impact our organizationon a daily basis?

  • Support, manage and analyze DC customer service functions to continuously improve on all levels of customer satisfaction.
  • Serve as liaison between the Customer Service Team, Warehouse/Delivery Team and Sales Team to resolve issues and maintain focus on the customer.
  • Analyze and manage the warehousing and delivery functions to continuously improve the efficiency levels and safety.
  • Monitor and evaluate expectations and performance of DC staff through coaching and development opportunities.
  • Oversee and manage the daily operations of the DC to achieve specific operating income and ROA goals.
  • Create an environment that encourages teamwork, customer satisfaction, productivity and mutual respect between team members.
  • Managerial oversight of Warehouse Manager/Warehouse Supervisor to ensure they have established and executed necessary staffing systems, processes, and procedures to ensure consistent, accurate and timely customer order fulfillment.
  • Hold Warehouse Management accountable for the investigation of shipping and receiving errors and implementation of corrective action plans.
  • Work with Credit Department to resolve billing discrepancies, payment deductions and shipment errors.
  • Work in conjunction with the regional Buyers and Supply Chain Managers to coordinate product movement, warehouse space requirements and stock rotation.
  • Develop plans for selling aged inventory in partnership with Sales team and regional Buyers.
  • Monitor and approve all freight transactions, including review of freight adders on a semi-annual basis in partnership with SCMs.
  • Develops systems, processes, and procedures to optimize equipment and related resources, including effective material movement and logistics, while delivering value to our customers. Leadership and Communications Skills:
    • Adhere and promote Company values by performing duties in a manner that is consistent with being a team leader and supports the continued growth of the company.
    • Facilitate the hiring process of DC staff and long-term planning for staffing requirements.
    • Provide motivational and developmental leadership to DC staff on a daily basis; conducts semi-annual performance reviews for direct reports.
    • Establish performance objectives and training plans; conduct strategic planning for the facility.
    • Provide coaching to Warehouse Managers/Warehouse Supervisors in order to help develop their managerial skills set.
    • Create a safe and compliant work environment by providing adequate safety training; conduct monthly safety meetings and complete training as determined by HSE; update all HSE training documentation in B2B database as required. Required Skills and Qualifications:
      • A minimum 5 years of supervisory experience.
      • Experience in supply chain, distribution, warehouse and/or logistics sectors in the manufacturing or distribution industry.
      • Experience in the Composites industry and Quality Assurance is strongly preferred.
      • Experience in Aerospace is strongly preferred.
      • High School diploma, GED, or Equivalent is required.
      • Bachelors Degree in Business, or related field, strongly preferred.
      • Occasional travel, up to 10%.
      • Knowledge of the tools, roles and procedures needed to establish and monitor budgets.
      • Knowledge of the major responsibilities, accountabilities and organization of the customer support function or department.
      • Knowledge of issues and considerations for effectively managing one or more warehouses or distribution centers.
      • Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and materials throughout the distribution cycle. Why should you join Composites One?
        • CULTURE: This is a great place to work! We are deeply committed to cultivating an environment of Respect, Teamwork, and Communication.
        • INTEGRITY: The foundation of all strong relationships is TRUST. We strive to act with integrity and honesty in all interactions with our customers, suppliers, and Team Members to build meaningful relationships!
        • CONTINUOUS IMPROVEMENT AND INNOVATION: To remain successful, we must continuously improve and innovate. At Composites One, we value collaboration, and sharing ideas so that we can grow and drive continuous improvement and innovation together.
          Join us in creating a brighter future for the customers we serve!
          About Us:
          Composites One LLC is the leading supplier of essential materials for Wind Energy, Aerospace, Defense, ConsumerRecreationand Construction Composites Manufacturing. We have a global presence and operate 44 North American distribution centers. As a family business, for over 60 years we have had a culture that treats each Team Member with respect and offers opportunities for growth and personal success.
          Learn more about us at!
          Commitment to Diversity, Equity, and Inclusion
          At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation.
          ADA Accommodations
          Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please contact the ADA Coordinator by email at
          Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
          The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Composites One, Phoenix , Distribution Center Operations Manager, Professions , Tolleson, Arizona

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