Business Systems Analyst (Staff/Senior)

Company: Intermountain Healthcare
Location: Phoenix
Posted on: March 19, 2023

Job Description:

**Job Description:**"To help our members live the healthiest lives possible through quality and affordable care." - SelectHealth MissionNamed one of Utah's "Best Companies to Work For" thirteen times since 2007 by Utah Business Magazine; we firmly believe that what you do for work should be fulfilling. You should also have time to spend on outside interests. At SelectHealth, you will get a chance to work with a great team, build business relationships and push the boundaries of technology, all while having the purpose of helping people. We also offer an entirely remote or a hybrid work environment. After 6 months of employment you will have the opportunity to work a flexible schedule. We are a team of excellent Business Systems Analysts that seek to help each other succeed at advancing the mission of SelectHealth. Please consider joining our team and enhance your career in the dynamic Health Care industry.In the Business Systems Analyst (staff or senior) role you will work closely with the business areas to identify and understand their needs and requirements. The major activities include: understanding and defining business requirements; writing and refining user stories; assisting in developing user acceptance criteria; and translating needs into technical design utilizing Agile Methodology best practices.Your strong interpersonal and collaborative skills are vital in understanding the business needs, assessing solutions, documenting and detailing requirements. Business Systems Analysts become subject matter experts in supporting the applications, interfaces, and products used by several areas of SelectHealth.As a Business Systems Analyst, you will be responsible to support several developers and QA by having stories groomed and ready for development. The scope of projects range from minor enhancements to major projects. Requirements may be specific to healthcare insurance products, claims, sales activities or other service related processes; all in support of product releases. You will also provide technical and professional guidance and leadership to peers.If you have the professional experience, and you are a self-starter who takes initiative, works well independently and in a group, has the ability to communicate concepts and ideas clearly, professionally, verbally and in writing, then this position is for you.If State laws permit, remote work is an option for this position.We will hire at Staff or Senior level based on qualifications.NOTE: Unfortunately, we are not currently considering candidates for this position that require visa sponsorship. We apologize for the inconvenience.Job Essentials1. Maintains advanced level of understanding of application development methodologies, tools and techniques to effectively work with customers / staff to determine needs, specifications, feasibility, priorities for application development requests and projects.2. Acquires and maintains an advanced understanding of the technical and functional architecture, security and compliance requirements of assigned systems and integration.3. Utilizes appropriate tools to meet complex ad hoc informational needs. Maintains an advanced understanding of the data model and data use of assigned systems.4. Documents and recommends workflow changes and technical / functional requirements, specifications and designs solutions (e.g. logical data models, validation rules, screen design, report design, interface design, batch processing design, etc.) needed to support the business requirements for highly complex problems and according to organizational standards and processes.5. Solves highly complex issues, incidents, problems according to agreed upon service levels and according to IS standards and processes. Collaboratively works with peers, internal and external stakeholders, and vendors.6. Collaborates with key business stakeholders to determine business rules, needs, specifications, feasibility (workflow and cost), and priorities for application development/acquisition requests and projects with a high level of complexity and according to organizational standards and processes. Consults with key business stakeholders on selection and acquisition of 3rd party solutions.7. Collaborates with key IS staff in the acquisition, configuration, development, testing, and implementation of solutions (vended and internally developed) with a high level of complexity.8. Collaborates with key stakeholders in the development of training and knowledge based materials and in training peers, end-users, and other IS team members.9. Participates and as assigned leads the efforts to create and manage project plans for projects with a high level of complexity. Consistently meets agreed upon deadlines or escalates issues, concerns and barriers to key project leaders. Assists and as assigned leads the prioritization of tasks/assignments.10. Develops and implements communication plans to all stakeholder groups and manages customer and stakeholder expectations.11. Participates in the coaching and mentoring of associate and staff level employees on all job essentials.Minimum Qualifications (Senior - starting at $38.41/hr)Bachelor's degree in an information technology related field. Degree must be obtained through an accredited institution. Education is verified.- or -Four years of equivalent information technology, clinical, or healthcare insurance experience.- and -Six years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods to provide.- and -Understands general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed.Minimum Qualifications (Staff - starting at $31.16/hr)Bachelor's degree in an information technology related field. Degree must be obtained through an accredited institution. Education is verified.- or -Four years of equivalent information technology, clinical, or healthcare insurance experience.- and -Three years as an expert user of targeted system(s) in use.- or -Three years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods to provide,- and -Demonstrated understanding of general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed.Preferred Qualifications+ Self-motivated and directed.+ Understand and can independently perform requirement gathering, techniques necessary for completing appropriate design specifications.+ Strong written and oral communication skills with spoken English in a technical environment.+ Experience consistently delivering an extraordinary customer experience when interacting with peers, end-users and others.+ Good interpersonal skills.+ Keen attention to detail.+ Ability to present ideas in user-friendly language.+ Ability to solve complex problems.+ Ability to effectively prioritize and execute tasks in a high-pressure environment.+ Experience and knowledgeable in writing SQL statements to query the backend of the different systems.+ Two or more years of experience in a healthcare environment.+ CBAP or PBA Certification or have a general understanding and knowledge of the concepts and principals outlined within the Business Analyst Body of Knowledge (BABOK) guide.\#LI-EXECRC**Physical Requirements:**Interact with others requiring the employee to communicate information.- and -Operate computers and other IT equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.**Location:**SelectHealth - Murray**Work City:**Murray**Work State:**Utah**Scheduled Weekly Hours:**40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$31.16 - $49.09We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .Intermountain Healthcare is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called SelectHealth, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm\_source=Workday&utm\_medium=Redirect&utm\_campaign=CareerHome\_workday) .Sign up for job alerts! Click 'sign in' at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.Intermountain Healthcare strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Intermountain Healthcare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.We intentionally work toward an Intermountain Healthcare that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.Intermountain Healthcare's PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.All positions subject to close without notice. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.Thanks for your interest in continuing your career with our team!

Keywords: Intermountain Healthcare, Phoenix , Business Systems Analyst (Staff/Senior), Professions , Phoenix, Arizona