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Business Strategy Analyst I

Company: United Services Automobile Association
Location: Phoenix
Posted on: January 25, 2023

Job Description:

Purpose of Job

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a dedicated Business Strategy Analyst I for our San Antonio to use quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key partners in the business unit to effectively manage, influence, and impact line of business strategy.

This position can be based in one of our following office locations: San Antonio, TX, Phoenix, AZ, or work remotely in the continental U.S. with occasional business travel.

Job Requirements

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled.
  • Follows written risk and compliance policies, standards, and procedures for business activities.
  • Collaborates with partners to identify key business assumptions and hypotheses around line of business strategy.
  • Assists experienced Business Strategy Analysts and other subject matter experts with refining hypotheses and identifying business questions to explore further.
  • Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
  • Collaborates with key partners to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
  • Leverages sophisticated data-driven problem-solving techniques to manipulate and interpret business results.
  • Translates findings into insights for strategy management and execution.
  • Prepares materials that help communicate the significance of the strategic insights to senior leaders and other key partners.
  • May participate in key partner meetings.

    What you have:
    • Bachelor's Degree in Business, Science, Finance, Economics, or related subject area; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
    • 4 years of experience in data/analytics, strategy consulting, or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.); OR Advanced Degree in Business, Science, Finance, Economics or related subject area with 2 years' experience in data/analytics, strategy consulting, or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.)
    • Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights.
    • Demonstrated experience using data analytics to formulate data-driven insights.
    • Experience performing data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python).

      What sets you apart:
      • US military experience through military service or a military spouse/domestic partner [optional]
      • 2 or more years of experience using various data analytics tools (SAS, SQL, Snowflake, R, Python) or with capacity and volume forecasting to include headcount, expenses, and volume drivers
      • 1 or more years of data & analytics experience specifically supporting consumer lending products (auto loans, other secured loans, unsecured loans) or completing cost benefit analysis
      • 1 or more years of experience completing sophisticated analysis projects to include turning data into useful insights and recommendations, crafting visualizations (PowerPoint, Tableau) and presenting to executive leadership.

        The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

        What we offer:


        USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $78,670 - $150,330.

        Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.


        At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning, and continuing education assists employees with their professional goals.

        For more details on our outstanding benefits, please visit our benefits page on

        Relocation assistance is not available for this position.

        USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: United Services Automobile Association, Phoenix , Business Strategy Analyst I, Professions , Phoenix, Arizona

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