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Support Technician

Company: Evitado USA LLC
Location: Luke Afb
Posted on: November 27, 2022

Job Description:

*Support Technician - Contractor/Freelancer/Internship*

Evitado is on a mission to bring automation to airport operations. Currently we are doing this by revolutionizing the way aircraft are moved on the ground. Evitado is developing the first plug-and-play collision avoidance system for aircraft ground movements. This brings autonomous solutions traditionally found in the automotive industry into new exciting use cases. Founded in Hamburg, Germany in 2019 by three American engineers and entrepreneurs, Evitado's international team is shaking up innovation within the aviation industry, and we are looking for enthusiastic new team members.

We are currently looking for a contractor or freelancer to support one of our launch customers in the Phoenix, AZ area. This role has a focus on customer support, troubleshooting, project management, and communication to our development team. Short notice availability, calmness under pressure, and a professional handle on issue resolution are needed for this role.

*Your Tasks: *

--- Available for short notice support on site with customer to troubleshoot any product issues
--- Understand and document the product issue and relay relevant information to the Evitado team
--- Support, test, and debug a live product in the field with real users

--- Collect feedback from end users and create new product requirements/features

--- Train and educate end-users on product updates

*Your Profile: *

--- A customer first mindset, ready to support and troubleshoot

--- Basic debugging of software / PCB using Linux and C++

--- Effective and clear communicator

--- US Citizen (access to active military base)

--- Located in Phoenix AZ with the ability to go to customer site on short notice

--- Fluent in English (as this is our primary operating language)

--- Bonus points for a background in: o US- Air Force or Commercial Aviation

*Our Offer: *

--- Evitado is a start-up with a growing international team. Our company is looking for talented and motivated team members who are willing to take full ownership responsibility for their work.

--- Competitive compensation. We believe that you should be compensated fairly for your knowledge, experience, and additions to the team and project.

--- Bring your own ideas and implement them. Being part of the team from the beginning means you have the opportunity to help shape what we are doing and developing. Bring your ideas and creativity to this exciting role. You will work hands-on and be able to expand your skills.

*We look forward to your clear and professional proposition to join our team.*

Job Type: Contract/Freelancer/ or Student Internship on an as needed basis (average maximum should be 8 hrs. a week)

Employer: Evitado USA LLC (based in Golden CO USA)
Hamburg, Germany & Golden Colorado, USA

Directors: Andrew Moakes & Alexander Kasinec

Job Types: Part-time, Contract, Internship

Pay: $13.69 - $33.08 per hour

* Flexible schedule
Experience level:
* No experience needed
* On call

Ability to commute/relocate:
* Luke AFB, AZ 85309: Reliably commute or planning to relocate before starting work (Required)

* Help desk: 1 year (Preferred)
* Windows: 1 year (Preferred)

Work Location: Hybrid remote in Luke AFB, AZ 85309%58047475%

Keywords: Evitado USA LLC, Phoenix , Support Technician, Professions , Luke Afb, Arizona

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