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Dispatcher - Plumbing and HVAC

Company: Day & Night Air Conditioning, Heating and Plumbing
Location: Phoenix
Posted on: August 7, 2022

Job Description:

Job Description Dispatcher Day & Night Air Conditioning & Plumbing, Inc. of Phoenix, Arizona is actively seeking a full-time Dispatcher to deliver excellent customer service to our customers on the phone and to utilize their organizational skills to ensure all necessary steps are taken to have the jobs ready for the install team. We've been doing this for 43 years here in the Phoenix Metro area. What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating, and air conditioning systems in Phoenix and the surrounding Valley. Day & Night is comprised of a team of individuals that are all passionate about providing exceptional, honest service. We are proud of our safe and modern facility near 40th Street and Broadway in Phoenix. We have a gym We have an amazing kitchen We have a state-of-the-art training room We even have covered parking That is just the tip of the iceberg Key Tasks The ability to multi-task Assist the Dispatchers Ensure a quality customer experience by relaying detailed and accurate information to the field team. Work directly with customers over the phone to schedule and coordinate their jobs. Assist with coordinating communication between technicians, customers, vendors, and the office. Do both in-bound and out-bound phone calls. Participate in training so that you grow and develop as a professional. Update customers throughout the day. Communicate repair status to customers in an organized fashion What We Offer Pay rate is $18.00 to $23.00 per hour depending on your experience, plus spiffs. Our top performers are among the highest-paid in the Phoenix area Medical, Dental & Vision Insurance - we pay 100% of your insurance premiums Life Insurance policy provided for all full-time employees at no cost Paid holidays Paid Time-Off Industry-leading retirement plan with company match A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love the characters that work here, and you'll build life-long friendships at Day & Night. ARE YOU READY TO JOIN OUR TEAM? If you want to be part of something bigger than just a job, make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. Apply today Equal Opportunity Employer Powered by JazzHR Em9iVzCcYf

Keywords: Day & Night Air Conditioning, Heating and Plumbing, Phoenix , Dispatcher - Plumbing and HVAC, Professions , Phoenix, Arizona

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