Sr. SAP Application Consultant - GlobalView - Remote!
Posted on: January 16, 2022
ADP is hiring a Senior Application Services Consultant -
In this position you will deliver configuration/consulting services
to ADP GlobalView clients within the parameters of the GlobalView
solution and services. Ensure clients experience World Class
service when engaged.
Position can be 100% remote!
RESPONSIBILITIES: Provide 2nd level post-live issue resolution
within Service Level Agreement timeframes - specifically
investigation, solution identification, recommendation,
configuration, unit testing and solution documentation. Prepare
functional specifications and change control requests; including
design and configuration details. SAP Development expertise Analyze
and enhance Data Exchange programs (data loads and outbound
extracts), including troubleshooting master data, payroll results,
GL. Job scheduling/troubleshooting for Inbound, Outbound as well as
reporting programs Follow thru SFTP processes and set up new or
troubleshoot channels with network team Coordinate and execute
template releases across multiple clients, performing/overviewing
regression and unit testing Transition new clients or new
interfaces to service from implementation or project services
teams. Test and document change control requests for client
specific or cross client releases. Provide consulting services to
client base and internal teams with end to end interface expertise.
Provide guidance on design and configuration of complex solutions
as well as provide functional/technical expertise. Develop and
conduct lifecycle mini-project solutions. Deliver effective client
communications and ticket management/resolution via Siebel. Ensure
that customer needs are addressed; work with GlobalView Product
Manager on items that are not currently part of client's current
offering. Communicate effectively with ADP ancillary services.
Liaise with Service Delivery Coordinators / Account Management.
Attend client facing meetings as required Assess Support Pack
configuration. Modify subsequent configuration and testing
activities arising out of support pack application. Identify,
manage and test SAP Note application as an Advanced Correction.
Create and send Customer messages to SAP to request support and
corrections Apply specialist knowledge in country and/or functional
area to improve solution and services with a whole client approach
Provide mentoring support and guidance to other consultants on
areas of expertise. Performs other related duties as assigned.
QUALIFICATIONS REQUIRED: 5 to 8 Years of Directly Related
Experience Bachelor's Degree with a Major Area of Concentration in
Computer Science or its equivalent in education and experience. 5
to 8 Years of SAP Development SAP certification or equivalent SAP
PREFERRED QUALIFICATIONS: Preference will be given to candidates
who have the following: SAP HR and Payroll experience. Service
mindset oriented Inbound and Outbound Data Exchange experience Good
understanding of job scheduling Ability to coordinate solutions or
testing with several internal and external teams/resources
Documentation and process driven Excellent client / people facing
skills Excellent training skills for internal/external customers
Ability to resolve customer end-users CRM inquiries and escalated
issue tickets Ability to act as liaison with various internal and
external contacts Good verbal and written communication skills
(English is a must) Ability to analyze and resolve problems through
effective customer interface and communication Ability to
prioritize workload, set and achieve goals Good command of SAP
Explore our COVID-19 page https://jobs.adp.com/covid19/ to
understand how ADP is approaching safety, travel, the hiring
interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP affirms that inequality is detrimental to our associates, our
clients, and the communities we serve. Our goal is to impact
lasting change through our actions. Together, we unite for equality
and equity. ADP is committed to equal employment opportunities
regardless of any protected characteristic, including race, color,
genetic information, creed, national origin, religion, sex,
affectional or sexual orientation, gender identity or expression,
lawful alien status, ancestry, age, marital status, or protected
veteran status and will not discriminate against anyone on the
basis of a disability. We support an inclusive workplace where
associates excel based on personal merit, qualifications,
experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business
with the highest ethical standards and full compliance with all
applicable laws. We also expect our people to uphold our values
with the highest level of integrity and behave in a manner that
fosters an honest and respectful workplace. Click
https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture
and our full set of values.
Compensation range for this role for U.S. Colorado Residents
Minimum: $84,700 + bonus (Colorado residents)
Maximum: $128,725 + bonus (Colorado residents)
Keywords: ADP, Phoenix , Sr. SAP Application Consultant - GlobalView - Remote!, Professions , Phoenix, Arizona
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