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LINE SERVICE TECHNICIAN - FT, PHX (18520)

Company: Cutter Aviation
Location: Phoenix
Posted on: November 23, 2021

Job Description:

Job Details

Job Location AZ - Phoenix - Sky Harbor Airport (KPHX) - Phoenix, AZ

Position Type Full Time

Education Level High School

Job Shift 3rd Shift

Job Category Entry Level

Position Summary:

Cutter Aviation is currently searching for an energetic and knowledgeable member of our Line Service team. The Line Service Technician (LST) must be an exceptional relationship builder with the drive to provide world-class customer service with respect to activities on the ramp and interfaces with customers, pilots, passengers, senior staff and regulatory agencies.

Key Duties and Responsibilities:

Fueling General Aviation aircraft

Drive refueling trucks, and towing equipment

Connect hoses and operate equipment to move liquid materials into and out of storage tanks on vessels

Towing aircraft in and out of hangar

Assisting passengers and pilots with luggage Load and unload and transportation needs

General system servicing and cleaning

Read work orders or receive oral instructions to determine work assignments and material and equipment needs.

Record numbers of units handled and moved, using daily production sheets or work tickets

Confer with customers in person in order to provide information about products and services, to take orders, or to obtain details of complaints.

Solicit sale of new or additional services or products.

Use of proper FAA and TSA rules and regulations are followed.

Perform airfield management activities, which may include escorting passengers and or crew-members airfield via different traveling modes i.e. walking or driving of company vehicle.

Driving of passengers and or crew members on and off airfield to designation ie. hotel, main airport, aircraft. Etc.

Other duties and responsibilities as assigned.

Education Requirement:

Must have High School Diploma or GED

Experience Requirement:

Prior experience working at an FBO preferred

Excellent Customer Service, Organizational, Training, and Communication Skills

Desire to be part of a team

Professional in appearance and mannerisms

Initiative

Able to develop a friendly rapport

A sincere desire to assist customer

Basic computer and keyboarding skills

Ability to calculate figures and amounts

Attention to detail

Ability to lift 50 lbs

Other Requirements:

Ability to pass a drug screening test

Able to pass a background check

Clean driving record

Ideal candidate will have the following work styles:

Being pleasant with others on the job and displaying a good-natured, cooperative attitude

Being reliable, responsible, and dependable, and fulfilling obligations.

Attention to Detail

Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior even in very difficult situations

Accepting criticism and dealing calmly and effectively with high stress situations being open to change (positive or negative) and to considerable variety in the workplace

A willingness to take on responsibilities and challenges

Being sensitive to others' needs and feelings and being understanding and helpful on the job

Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done

Persistence in the face of obstacles

Keywords: Cutter Aviation, Phoenix , LINE SERVICE TECHNICIAN - FT, PHX (18520), Professions , Phoenix, Arizona

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