Loss Prevention Attendant - Scottsdale Marriott Old Town - (21004227)
Company: Marriott International, Inc.
Location: Phoenix
Posted on: January 15, 2021
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Job Description:
Live Fully at Marriott International #1 Leader in Hospitality At
Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place. Scottsdale Marriott Old Town located at
7325 E Third Ave, Scottsdale, Arizona, United States is hiring a
Loss Prevention Attendant. Responsibilities include: JOB SUMMARY
Conduct investigations and gather evidence related to theft/fraud
or lost items, noise complaints, assault complaints, food poisoning
complaints, and other guest complaints and incidents. Conduct
interviews with relevant parties in order to obtain statements and
information related to incidents. Assist with and notify
manager/supervisor, local police, or other appropriate individuals
in the event of accidents, attacks, or other incidents. Complete
incident reports to document all Security/Loss Prevention related
incidents such as theft, accidents, physical hazards, and fire
alarms. Handle business interruptions and complaints, such as
suspicious individuals, civil disturbances or demonstrations, noise
complaints, intoxicated individuals, etc. Escort any unwelcome
persons from the property without interrupting the orderly flow of
property operation. Defuse guest or employee
disturbances/altercations, including summoning appropriate
authorities if necessary, and documenting incident. Follow all
company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manage. Maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards;
anticipate and address guests service needs. Speak with others
using clear and professional language; prepare and review written
documents accurately and completely. Develop and maintain positive
working relationships with others; support team to reach common
goals; listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards.
Enter and locate work-related information using computers and/or
point of sale systems. In addition, some states may have additional
licensing/registration requirements to be considered for this
position. Read and visually verify information in a variety of
formats (e.g., small print). Visually inspect tools, equipment, or
machines (e.g., to identify defects). Enter and locate work-related
information using computers and/or point of sale systems. Move at a
speed required to respond to work situations (e.g., run, walk,
jog). Stand, sit, or walk for an extended period of time or for an
entire work shift. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 50 pounds without assistance and
objects weighing in excess of 75 pounds with assistance. Grasp,
turn, and manipulate objects of varying size and weight, requiring
fine motor skills and hand-eye coordination. Move through narrow,
confined, or elevated spaces. Move over sloping, uneven, or
slippery surfaces as well as up and down stairs and/or service
ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job
duties as requested by Supervisors. Apply now at
https://jobs.marriott.com/marriott/jobs/21004227?%3Flang=en-us
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others. Chat, engage and follow us on
social media. - Facebook - Twitter - LinkedIn - Instagram Visit
marriott.com/careers to learn more about our workplace culture and
career opportunities. Marriott International is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture. Marriott International does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
Keywords: Marriott International, Inc., Phoenix , Loss Prevention Attendant - Scottsdale Marriott Old Town - (21004227), Professions , Phoenix, Arizona
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