PhoenixRecruiter Since 2001
the smart solution for Phoenix jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: MJOL Jennifer Agnew
Location: Higley
Posted on: September 15, 2019

Job Description:

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLJenniferA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: MJOL Jennifer Agnew, Phoenix , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Higley, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


hairdresser
Description: StylistAt Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best
Company: Great Clips, Inc.
Location: Gilbert
Posted on: 09/22/2019

Bilingual Customer Retention Associate Account Executive - Phoenix
Description: Our Associates earn an average of 55- 65KTake home up to 3,600 bonus in your first 6 weeks paid training DISH is a Fortune 250 company with more than 13 billion in annual revenue that continues to (more...)
Company: Dish Network
Location: Gilbert
Posted on: 09/22/2019

Real Estate Specialist -- Quick Interview Process
Description: Job Description Real Estate is a fast-paced and exciting industry that is always moving and changing. We are searching for creative, dynamic and bright Real Estate Specialists to join our company. Buying (more...)
Company: The Carin Nguyen Real Estate Network at Keller Wil
Location: Gilbert
Posted on: 09/22/2019


School Special Education Teacher
Description: Overview br Special Education Teacher position open NOW for middle school class br br Join our Pediatric School Based Team, and use your passion for Special Education to help make a difference in (more...)
Company: Healthpro Heritage
Location: Avondale
Posted on: 09/22/2019

Entry-Level Truck Drivers - Great Pay!
Description: Recent CDL-A Grads: Don't have enough experience to get the truck driving job you want No worries, come join us You will spend 165 hours behind the wheel with a
Company: C.R. England
Location: Maricopa
Posted on: 09/22/2019

CDL-A Owner Operator Truck Driver - Household Goods
Description: CDL-A HOUSEHOLD GOODS OWNER OPERATOR TRUCK DRIVER JOBSDrive How You Want. Drive Where You Want.As a division of UniGroup, and operating with more than 600 locations nationwide, Mayflower is sure to match (more...)
Company: Mayflower
Location: Prescott
Posted on: 09/22/2019

Hair Stylist - Licensed - GOODYEAR, AZ-960 S Sarival Ave, 85338
Description: Sport Clips is hiring Licensed Hairstylists, Cosmetologists and Barbers in our rapidly growing, exciting, fast-paced salons br br JOB DESCRIPTION br br Sport Clips is the nation's leading Men's (more...)
Company: Sport Clips
Location: Goodyear
Posted on: 09/22/2019

Gilbert Project Management/PMP Tutor Jobs - Gilbert
Description: Gilbert Project Management Tutor Jobs Varsity Tutors has students in Gilbert looking for Project Management tutoring. Varsity Tutors is a live learning platform that connects tutors
Company: Varsity Tutors
Location: Gilbert
Posted on: 09/22/2019

Bilingual Customer Retention Associate Account Executive - Phoenix
Description: Our Associates earn an average of 55- 65K br Take home up to 3,600 bonus in your first 6 weeks paid training br DISH is a Fortune 250 company with more than 13 billion in annual revenue that (more...)
Company: Dish Network
Location: Gilbert
Posted on: 09/22/2019

Recent Grad CDL-A Truck Driver - Earn More!
Description: Recent CDL-A Grads: Don't have enough experience to get the truck driving job you want No worries, come join us You will spend 165 hours behind the wheel with a
Company: C.R. England
Location: Maricopa
Posted on: 09/22/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Phoenix RSS job feeds