PhoenixRecruiter
the smart solution for Phoenix jobs

Bilingual - Spanish Claim Associate-Express

Company: State Farm Mutual Automobile Insurance Company
Location: Phoenix
Posted on: January 15, 2019

Job Description:

Requisition ID: req6266 Job Title: Bilingual - Spanish Claim Associate-Express Number of Openings: 3 Job Category: Para-Professional/Support Employment Type: Regular Full-Time Shift: Any/All Weekends: Both Location: Phoenix, AZ Duties and Responsibilities: Delivers a remarkable customer experience throughout the handling of lower complexity claims, identifying and ensuring prompt routing of claims to other functional areas. Receives and processes claim information, and communicate with internal and external customers via phone and other communication channels. Works in a team environment and handles low complexity/high volume work in contact/call center environment Successful completion of required training programs and licensing; continuing education for licensing Listen and communicate clearly, professionally and empathetically Work from established procedures and job aids and handle multiple computer applications while helping customers on the phone Educate customers on the claim process Escalate problems or inquiries as needed Maintain quality, accuracy and professionalism in a fast-paced environment Ability to multi-task and adapt to changing environment Prior call center or customer service experience is preferred Additional Details: Fulfill state licensing and continuing education requirements as applicable Job may require travel overnight via commercial transportation or driving motor vehicles to any office locations where the Company does business, or other locations to conduct/attend training, conferences, meetings, and/or seminars May be required to work additional hours, overtime hours, or non-standard hours, including varying work shifts, nights, weekends and holidays, based on workload and as the operation dictates LOCATION: 500 E. Rio Salado Parkway, (Marina Heights -Tempe Town Lake) Tempe AZ 85281, candidates must be willing to relocate themselves at their expense to this location Training Hours: Monday to Friday 7:30 AM to 4:00 PM starting on February 25, 2019 until May 19, 2019 No time off will be granted during the training . Please ensure you are able to commit to the mandatory training before applying. Pay for Performance Merit reviews are conducted annually to reward associates with performance-based pay increases. As you continuously grow, your pay often grows too. Annual Bonus Potential The annual bonus provides a way to reward eligible employees for their contributions and continuing commitment to the overall success of the State Farm-- Companies goals Total Rewards You may be eligible to participate in our total rewards benefits package which includes medical, dental, life and disability insurance, vision, 401(k) plan, credit union, tuition aid reimbursement, a fully funded retirement pension plan and more Express Auto Claims is a dedicated, in-office workforce that supports a 24 hour and 7 days a week work environment driven by customer demands. SALARY: Competitive starting salary $34,758.75/annual ($17.25/hr.); shift pay (including weekends) may apply. Our compensation programs are always evolving and are subject to change. Bilingual English and Spanish reading and writing proficiency at an advanced level is required. Competitive candidates will be required to participate in a third-party language assessment for further consideration. Bilingual positions (after successful training) include bilingual pay differential of $1.25/hr and a one-time $1,000.00 language bonus. Our compensation programs are always evolving and are subject to change. LICENSING: Training may include Claims Adjusters Licensing paid for by State Farm. Successful selected candidates will receive a job offer stating that continued employment as a State Farm Express Customer Associate is contingent upon meeting the requirements necessary to obtain appropriate state(s) mandated licenses. This includes successfully completing all applicable licensing exam(s), and background checks required of various state(s). Unsuccessful candidates may be released from employment. WORK SCHEDULE: After training, full-time weekly schedules total 38:45 per week. Employees are expected to work in a shift environment including irregular hours, weekends, and holidays based on workload, job requirements and customer demand. Employees work schedules may change based on business need and are expected to be shift flexible as business needs change. LI-LF1 PM18 PI106790369

Keywords: State Farm Mutual Automobile Insurance Company, Phoenix , Bilingual - Spanish Claim Associate-Express, Other , Phoenix, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Youth Care Worker Relief
Description: Job Summary: The Youth Care Worker YCW is responsible for providing direct care supervision for youth residing in Southwest Key Programs SWK care fostering an environment that facilitates learning (more...)
Company: Southwest Key Programs
Location: Mesa
Posted on: 01/22/2019

ETL / DATA Project Lead with only 2 - 7 years exp
Description: Excellent career opportunity now available for a person looking to get into a good Project Manager / Technical Delivery Manager / Project Leadership role -- ideally, a person with 2 to 7 years of experience (more...)
Company: Tuscany Enterprises
Location: Phoenix
Posted on: 01/22/2019

Client Relationship Associate (Bilingual)
Description: First Help Financial 'FHF' is one of the fastest growing auto finance companies in the US with more than 300MM of auto loan originations to date. FHF uses technology data analytics to originate, (more...)
Company: First Help Financial
Location: Phoenix
Posted on: 01/22/2019


Call Center Supervisor
Description: Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming the way we all do business. br br From smart office (more...)
Company: Konica Minolta
Location: Phoenix
Posted on: 01/22/2019

Swiss CNC Machinist
Description: SUMMARY OF JOB DUTIES: br br ul br li Performs machine setup, operation, and first article inspections on swiss machines: br br ul br li Tornos Deco 10, EVO Deco li Citizen R04, (more...)
Company: Job Juncture
Location: Tempe
Posted on: 01/22/2019

Mortgage Mastery Trainee-Phoenix RPC
Description: Mortgage Mastery Trainee-Phoenix RPC - It is engaged in the construction and sale of high quality homes designed principally for
Company: D.R. Horton, Inc.
Location: Phoenix
Posted on: 01/22/2019

Mortgage Loan Originator
Description: Mortgage Loan Originator - Duties: Daily
Company: D.R. Horton, Inc.
Location: Phoenix
Posted on: 01/22/2019

Bilingual Customer Service Representative, Fraud Dept., Full Time, Macys Tempe, AZ
Description: A Fraud Prevention Analyst is our first line of defense in fighting fraud on Macy s and Bloomingdale s credit accounts. He or she will research and investigate suspicious activity to determine and take (more...)
Company: Macys
Location: Tempe
Posted on: 01/22/2019

94E Radio and Communications Security Repairer
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 It's extremely important that Employer communications don't fall into the wrong hands. As the Radio and Communications Security Repairer, you will (more...)
Company: Army National Guard
Location: Phoenix
Posted on: 01/22/2019

Insurance Examiner Entry-Level
Description: Position: Entry Level Insurance ExaminerLocation: Phoenix, AZSalary: 37-42kOverview:Avenica is currently recruiting for an Entry-Level Insurance Examiner position. This is a great entry level position (more...)
Company: Avenica
Location: Phoenix
Posted on: 01/22/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Phoenix RSS job feeds