Company: Dignity Health
Posted on: October 12, 2018
Overview Dignity Health, one of the nation's largest health care systems, is a 22-state network of more than 9,000 physicians, 63,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. In FY17, Dignity Health provided $2.6 billion in charity care, community benefit, and unpaid cost of government programs. For more information, please visit our website at www.dignityhealth.org. You can also follow us on Twitter and Facebook. Responsibilities Job Summary: The Buyer acts as a purchasing agent for the Dignity Health System, having authority to commit system funds by contract, procures a wide variety of supplies and equipment for multiple acute and non-acute care facilities, using accepted procurement procedures in obtaining best price and quality goods. The buyer function entails receiving automated purchase requests from departments for processing and ordering of supplies. Other related responsibilities include resolution of pricing and shipping discrepancy, expediting of orders, identifying substitutions and alternate sourcing for backordered products and customer service.Accountabilities: * Checks purchase requisitions for proper authorization and completeness prior to the acquisition of any requested supplies and equipment * Initiates and maintains purchase orders, utilizing Materials Management software system * Works closely with requesting departments, providing information and assistance in purchasing related matters * Continually seeks to understand and support customer needs, concerns, and priorities - Meets or exceed customer expectations and requirements * Identifies available sources of supply, including alternate products, in the event of back orders * Performance of buying functions with accuracy and competence * Check order status or confirmation before close of business each day, and assure timely delivery and performance * Contacts departments via approved process in the event of a critical product on back order * Returns all calls within one business day * Follows department guidelines and notifies the facility Materials Manager of any variances to the guidelines that may be critical in handling/expediting and processing purchasing ordersIdentifies suitable purchasing arrangements for products, including contracts, blanket orders, Standing orders and vendor stocking arrangements * Management of Blanket and Standing orders to ensure adherence and appropriate renewal action * Arranges for the procurement of supplies on a pooled basis, rather than department by departmentObtain emergency and rush ordered supplies in coordination with the end user departments as requiredExpedites and follow-ups on orders placed on a regular scheduled basis * Communicate to departments; price, terms, back orders, problems and shipping, as arrangements are made in their behalf * Manages vendor returns and credits * Exercises tact, discretion and diplomacy in establishing and maintaining harmonious relations with end user departments * Advises departments of any changes or restrictions on materials that would prohibit the acquisition * Keeps informed of current departmental practices or changes by regularly attending staff meetings * Participates in continuing education related to profession * Ensures unscheduled absences do not exceed department guidelines * Observes the department dress and grooming standards and consistently wears name badge * Provides proper notification of absence or tardiness within established guidelines * Maximizes the use of all facility resources, including supplies, own time and time of others * Performs duties in an independent manner with little or no need for direct supervision * Seeks guidance from department managers when appropriate * Recognizes and performs duties which need to be performed although not directly assigned and regularly assists others * Seeks methods to improve current practices by identifying problems and proposing viable solutions to supervisor * Additional duties as needed QualificationsMinimum Qualifications: * Three (3) years of experience in a hospital Materials Management Department or two (2) years of experience as a buyer or a combination of experience and education * High School Diploma with five (5) years purchasing or materials management experience or Associate's degree with two (2) years purchasing experience * Sound customer service techniques and practices, ability to communicate in a professional and articulate manner with internal and external partners at all levels both verbal and written, remain calm and courteous while handling problems, knowledge of Materials Management operations, Lawson system experience, follow established procedures, proficiency in Word and Excel Preferred Qualifications: * Experience with medical/surgical supplies and equipment in a hospital setting * Experience in a customer service oriented team environment * Bachelor's degree in Business or related fieldSDL2017
Keywords: Dignity Health, Phoenix , Buyer I, Other , Phoenix, Arizona
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