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Claims Representative - PIP

Company: Metromile
Location: Phoenix
Posted on: July 14, 2018

Job Description:

About us

Metromile is a start-up that is disrupting the $185 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.

You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.

We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!

About the PIP Claims Representative

As a Personal Injury Protection (PIP) Claims Representative you will be directly involved in helping us create and develop our PIP handling guidelines. You will also be responsible for investigating, evaluating, and resolving PIP claims including complex claims in multiple states.

You will


  • Deliver exceptional customer service
  • Investigate, evaluate and negotiate the medical aspects of a claim in order to reach a fair and equitable settlement
  • Interpret medical records and negotiate with providers
  • Review and research policy contract, regulation and injury causation to make accurate coverage decisions
  • Recognize the potential exposure of a claim and adjust reserves accordingly
  • Identify, review and research wage loss expenses and documentation for payment consideration
  • Interact daily with customers

    About you


    • 4+ years of PIP experience

    • Experience handling Florida PIP claims OR PIP litigation experience in other states
    • Auto Managed Car/Provider network experience
    • Excellent verbal and written communication skills
    • Self-managed, highly motivated, and confident
    • Able to work well under deadlines in a high-paced, changing environment
    • Strong analytical and problem-solving skills
    • Attention to detail
    • Bachelors Degree or equivalent experience required

      Whats in it for you


      • Highly competitive salary
      • Excellent benefits package (Medical, Dental, Vision, 401k)
      • Generous PTO package
      • Monthly gym membership stipend
      • Company-sponsored team outings
      • Be surrounded by intelligent, like-minded, fun, outgoing co-workers
      • Rare opportunity to be part of a San Francisco-based start-up growing in Arizona

        Keywords: Metromile, Phoenix, Claims Representative - PIP, Other, Phoenix, Arizona

        Click here to apply!

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