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Loan Operations Clerk

Company: Freedom Financial Network
Location: Tempe
Posted on: July 13, 2018

Job Description:

WHO WE ARE:

Freedom Financial Network is a family of companies that takes a people-first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. This Heart + $ philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs.

What began with 2 people in a spare bedroom has now rapidly expanded to a vibrant business that employs over 2000 employees (known internally as The Freedom Family) in two locations: San Mateo, CA and Tempe, AZ. When you visit either of our offices, you'll understand why our employees have voted us the Best Place to Work for the last several years. It's a place where the Heart + $ philosophy continues to thrive, where we believe that success is only achieved by doing what's right for our customers, our employees, and our communities.

In order to create brighter futures for our clients, employees, and businesses, Freedom Financial Network holds itself to four core values that have grown out of our Heart + $ philosophy: to care for everyone around us, act with integrity every time, collaborate with everybody we work with, and get better at what we do every day.

THE OPPORTUNITY:

The Loan Operations Clerk is responsible for receiving customers' documents that have been approved for a consolidation loan. This includes but is not limited to assigning the documents to the correct Loan Processer, providing required information to the investor for loans approved and reviewing customers' contract.

Attention to detail, fast paced and multi-tasking from one process to another is required.

THE ROLE:


  • This role offers a competitive hourly wage of $14.50 an hour plus a monthly incentive when you achieve performance targets
  • Serve as a liaison supporting our servicing and processing team
  • Enjoy a fast paced environment in which the ability to work independently is highly valued and expected
  • Respond to inquiries via email
  • Identify opportunities to improve our platform and communicate suggestions to management in an effective manner.
  • Work on special projects as assigned by manager

    REQUIREMENTS/CHARACTERISTICS:

    • Minimum one year financial industry
    • Ability to work in a fast paced environment
    • Excellent written and verbal communication skills
    • Proficient with MS Word and MS Excel

      CULTURAL FIT (Our Core Values):

      • Care (for everyone): We show compassion and contribute to the well-being and growth of those around us. We only pursue products that improve the financial lives of our clients.
      • Act with Integrity (every time): We take the right action even when it is hard and even when no one is watching. We treat our employees, clients, and communities the way they wish to be treated.
      • Get Better (every day): We innovate, iterate, and improve each day. We are creative, take thoughtful risks, and ultimately learn and recover from failures.
      • COLLABORATE (with everybody): We strive to work together toward a common purpose by proactively sharing information and inviting participation. We recognize the perspective of various groups and embrace healthy, constructive debate.

        WHY JOIN THE FREEDOM FAMILY?

        • This role offers a competitive hourly wage of $14.50 an hour plus a monthly incentive when you achieve performance targets
        • Fast, continued growth ' there's a lot of opportunity for advancement
        • Voted a Best Place to Work multiple times by our employees, most recently #1 in Phoenix for the 2nd year in a row!
        • Fast-paced, dynamic environment, entrepreneurial culture
        • Benefits start within 30 days
        • 401k with employer match
        • 2 weeks' paid vacation (increased with tenure)
        • 9 paid holidays & 5 sick days
        • Paid time off for volunteer work and on your birthday

          This is your opportunity to be part of a growing company where dedicated professionals strive to help customers and each other succeed every day. If that sounds exciting to you, we want to talk to you. Apply today!

          Keywords: Freedom Financial Network, Phoenix, Loan Operations Clerk, Other, Tempe, Arizona

          Click here to apply!

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