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Vacation Rentals Reservationist & Problem Solver

Company: Hit Rentals
Location: Scottsdale
Posted on: January 14, 2018

Job Description:

Job DescriptionWe are looking for a special person to be to act as a Vacation Rentals reservationist. This individual should be sharp on the computer and able to sometimes offer help as administrative assistant to the owner. We want someone who enjoys learning on the computer, is curious as to how things work and offers suggestions for improvement. We need Someone who is given a task and can take initiative to go figure out how something is done without asking a lot of questions. We want a leader, not someone who just follows orders. This is not an entry level position and there is tons of upside for the right individual.In this role you will be responsible for answering the phone and answering email inquiries. This is not straightforward! You need to know how to put puzzle pieces together and think how to maximize number of nights, evaluate all inquiries, manage each homes revenue, and know how to juggle well. You need an incredible memory, if you are scatter brained or not organized this job is not for you.Your role is to not only book vacation rentals, but to support all renters. This includes getting to knowing the areas we service in Park City, UT, Scottsdale, AZ, Las Vegas, NV and Palm Springs, CA. The job will require you to travel to each market during the year in order for you to get to know the markets well. Being flexible and a team player are musts and part of our culture. Being a quick thinker, able to multi-task, and able to not easily get flustered are key attributes to being successful in this position. Changing and assessing priorities are constant in this position. Having your own insured vehicle is required for this position, and we will pay for mileage. You must be an exceptional people person who communicates easily and naturally. You must be quick, caring, have the highest level of integrity. The ability to communicate clearly and professionally in English is required, as you must be very comfortable on the phone. Superb writing /grammar skills are also required.Being detail oriented is a high priority. You must also be very comfortable with computers, the internet, and various computer programs such as Excel and Word. Experience in the vacation industry is preferred.*You must have insured vehicle for this position* Responsibilities:Answering/making calls to rentersAnswering emailsUsing the internet to run specials on various websitesAssistant team members of SCVR with various projects, usually computer related You must be:A people person / outgoingPunctualAccurateDetail OrientedSales Person that is QUICKExcellent WriterAccurateEnergeticDeadline-drivenAble to multi-task between several jobsAble to communicate effectively with renters to resolve issues to their satisfactionEducation: Minimum of a Bachelor degree. Rare exceptions for those with previous experience in the vacation rental field.Compensation: Hourly rate $12-15/hr DOE2 Weeks Paid VacationHours:We are looking to hire someone to work full time, year-round. Hours will be 9 - 5. Weekend and holidays are required occasionally; we are in the vacation industry. Company Information:Hit rentals is based in Scottsdale, AZ and we manage vacation rentals in CA, AZ, NV, and UT.. Rentals are all short-term, year-round. We pride ourselves on exceptional customer service to not only the renters we work with, but with our home owners as well. If you like to travel, meet new people, solve problems and are extremely organized this may be the perfect job for you.No phone calls! - Please submit resumeCompany DescriptionHit Rentals is a best in class Vacation Home management company started by Ryan Dame in Scottsdale AZ. Since starting the company over 10 years ago Hit Rentals has now grown to manage hundreds of properties in markets including Scottsdale, Palm Springs, Las Vegas and Park City UT.

Keywords: Hit Rentals, Phoenix, Vacation Rentals Reservationist & Problem Solver, Other, Scottsdale, Arizona

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