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Patient Benefit Representative

Company: Arizona Oncology Associates
Location: Glendale
Posted on: January 13, 2018

Job Description:

Job DescriptionArizona Oncology Associates is looking for a Patient Benefits Representative. Great opportunity to join a team that focuses on patient care - Located in beautiful Phoenix, you will have the ability to enjoy small town living with big city amenities on top of a rewarding work/life balance. The ideal candidate will have the following background and experience:High school diploma or equivalent required. Minimum three (3) years patient pre-services coordinator or equivalent required. Proficiency with computer systems and MicroSoft Office (Word and Excel) required.-Demonstrate knowledge of CPT coding and HCPS coding application.-Must be able to verbally communicate clearly and utilize the appropriate and correct terminology.-Must successfully complete required e-learning courses within 90 days of occupying position.Position is considering all levels of experience ScopeUnder general supervision, responsible for educating patient on insurance coverage and benefits. Assess patients financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology*s Shared Values.Essential Duties and Responsibilities -Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses. Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form. Completes appropriate reimbursement and liability forms for patient*s review and signature. Forwards appropriate information and forms to billing office.-Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.- Review patient account balance and notify front desk of patients to meet with-Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately-At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs).-Stays current on available financial aide. Develops professional relationships with financial aide providers. Networks with financial aide providers to obtain leads to other aide programs.-Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient*s records.-Maintains updated manuals, logs, forms, and documentation. Performs additional duties as requested.-Other duties as requested or assigned. Company OverviewAs the largest cancer practice in Arizona, we are proud to provide advanced and compassionate Medical Oncology, Radiation Oncology, Gynecologic Oncology and Hematologic services. Our physicians and staff incorporate a multidisciplinary, personalized approach to treatment to enhance the patient experience by providing complete care in convenient, community-based locations.We are proud to provide patients with access to the latest treatments, state-of-the-art technology, and an extensive research program. We believe it is beneficial to patients' that these therapies are provided in a community setting, because it allows you to remain close to home and to your support system. Arizona Oncology physicians are supported by talented clinical staff that are sensitive to the needs of cancer patients and their caregivers. United in Healing with The US Oncology Network Arizona Oncology is united in healing with The US Oncology Network, one of the nation's largest community-based cancer treatment and research networks focused on advancing cancer care in America. As an affiliate of The US Oncology Network, Arizona Oncology is united with more than 1,000 physicians and 10,000 cancer professionals nationwide.Ready For Your Next Career Challenge? We'd Love to Hear from You!If you possess the above qualifications and a desire to make a difference, we invite you to submit your resume and apply. In addition to a great career opportunity, we offer excellent benefits, a team environment, professional development, and the chance to be part of a nationwide network dedicated to fight the war against cancer.Company DescriptionArizona Oncology is the largest cancer care provider in the state. As a part of The US Oncology Network, we deliver high-quality, evidence-based care to patients close to home.Convenient locations across the state of ArizonaState-of-the-art technology, innovative treatments, and extensive researchSpecializing in medical oncology, radiation oncology, gynecologic oncology, hematologic, stem cell transplant, colorectal surgery, and urology servicesIf you are an individual in need of accommodation in order to complete our application process, please contact:LOCAL HR TEAM EMAIL: LOCAL HR TEAM PHONE : (800)331-1612

Keywords: Arizona Oncology Associates, Phoenix, Patient Benefit Representative, Other, Glendale, Arizona

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