Officer-Loss Prevention - Renaissance Phoenix Downtown Hotel (140027S8)
Location: Phoenix
Posted on: September 30, 2024
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Job Description:
Share what inspires you, and help others discover the world as
you go. Explore, uncover, share, inspire. At Renaissance
Hotels.
Renaissance Phoenix Downtown Hotel located at 50 East Adams St ,
Phoenix, AZ, and 85004 is currently hiring a Officer-Loss
Prevention.
Officer-Loss Prevention: Patrol all areas of the property; assist
guests with room access. Monitor Closed Circuit Televisions,
perimeter alarm system, duress alarms, and fire life safety system.
Lock property entrances when required. Conduct daily physical
hazard inspections. Respond to accidents, contact EMS or administer
first aid/CPR as required. Assist guests/employees during emergency
situations. Notify appropriate individuals in the event of
accidents, attacks, or other incidents. Defuse guest/employee
disturbances. Call for outside assistance if necessary. Complete
incident reports to document all Security/Loss Prevention related
incidents. Handle all interruptions and complaints. Resolve safety
hazard situations. Escort any unwelcome persons from the property
without interrupting the orderly flow of property operation. Report
to scenes of vehicle accidents/thefts. Call for assistance using
proper code responses. Complete a Loss Prevention shift
summary/daily activity report. Maintain confidentiality of all
Security/Loss Prevention and property reports/documents; release
information only to authorized individuals. Conduct investigations
and gather evidence. Conduct interviews with relevant parties.
Follow all company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; complete safety
training and certifications; ensure uniform and personal appearance
are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents
accurately and completely. Develop and maintain positive working
relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards. Stand,
sit, or walk for an extended period of time. In addition some
states may have additional licensing/registration requirements to
be considered for this position. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors.
To submit your application for this job, please go to:
https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=140027S8
Renaissance Hotels is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: , Phoenix , Officer-Loss Prevention - Renaissance Phoenix Downtown Hotel (140027S8), Other , Phoenix, Arizona
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