HEAD OF INTEGRATED SERVICES & ENTERPRISE PAYMENTS

Company: Ford Motor Company
Location: Phoenix
Posted on: September 1, 2024

Job Description:

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.If you're customer-focused, driven and seeking the opportunity to experience exciting challenges and growth, look no further. The Head of Integrated Services and Enterprise Payments will lead Ford Credit in payments, billing and subscriptions. This role is part of our overall Digital Transformation by building, growing, and maintaining Ford Credit's digital assets and touchpoints across Ford Credit operations. This digital transformation will deliver a best-in-class end-to-end customer experience, making Ford Credit a loyalty machine. That is why customers choose and stay with Ford Motor Company. This is an exciting technology opportunity for a seasoned coach and leader to create technology-driven transformation that drives strategic value and customer loyalty for Ford Credit.This position is a new position reporting to the Head of Digital Engineering, who reports to the CTO.What you'll do---Develop strategies and implement innovative payment, billing and subscription solutions to meet the needs of our dealers and customers.Partner with Product Owners to define requirements and priorities and develop product roadmaps.Leverage Architectural patterns and blueprints to build performant, secure, and compliant solutions.Build and maintain relationships with internal and external stakeholders, vendors and partners.Monitor and review payment and subscription trends and make recommendations for improvement.Be accountable for high quality and efficient delivery of the product and technology roadmap.Ensure that our products and services meet or exceed all security & controls, privacy, and compliance standards.Build and run highly scalable and resilient platforms, products and services in a cloud native environment.Use technology to improve business outcomes and increase business process efficiency.Inspect the delivery plans and execution metrics using your own technical depth and delivery experience to assess risks and continuously raise the bar on excellence.Be a champion for building technical skills, software craftsmanship, DevOps, and Agile practices, and enable continuous improvement culture.You'll have---Bachelor's degree in computer science, engineering or equivalent work experience10+ years of experience in the banking, financial services, or related industry10+ years' experience building and maintaining high performing global technology teamsExpert knowledge of business banking products, payments and subscription solutions, and related laws and regulations requiredExperience driving large-scale, customer facing subscription product offeringsExcellent communication, negotiation, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organizationEven better, you may have...Having perspective to build partnerships, drive technology transformation and develop capabilities from the outside/in to support a growth strategyInnovating, anticipating the future, and working toward continuous improvement in the technology teamsTaking personal ownership for advancing significant technology changeInspiring others by communicating a compelling digital vision, role modeling Excellence, Focus, and Collaboration as defined by our Ford Operation System BehaviorsCommunicating a new direction or change with a clear rationale and sense of urgencyCreating or taking advantage of multiple opportunities to promote needed changeAdapting communication content, approach, or style around change to appeal to different audiencesCultivating relationships and collaborating with peers and colleagues across skill teams. Unlocking potential in teams, building, developing, and fostering talentInteracting with and influencing senior management enterprise-wideHolding leaders accountable for setting direction (SMART goals), leading the work, and solving problemsYou may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder---or all of the above? No matter what you choose, we offer a work life that works for you, including:--- Immediate medical, dental, vision and prescription drug coverage--- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more--- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more--- Vehicle discount program for employees and family members and management leases--- Tuition assistance--- Established and active employee resource groups--- Paid time off for individual and team community service--- A generous schedule of paid holidays, including the week between Christmas and New Year's Day--- Paid time off and the option to purchase additional vacation time.For a detailed look at our benefits, click here:https://go.ford/LL4BenefitsThis position is a salary grade 4.Visa sponsorship is not available for this position.Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.#LI-Hybrid #LI-FordCreditRequisition ID: 34727

Keywords: Ford Motor Company, Phoenix , HEAD OF INTEGRATED SERVICES & ENTERPRISE PAYMENTS, Other , Phoenix, Arizona