BPO Account Lead
Company: Accenture
Location: Phoenix
Posted on: April 15, 2024
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Job Description:
Accenture is a leading global professional services company that
helps the world's leading businesses, governments and other
organizations build their digital core, optimize their operations,
accelerate revenue growth and enhance citizen services-creating
tangible value at speed and scale. We are a talent- and
innovation-led company with approximately 743,000 people serving
clients in more than 120 countries. Technology is at the core of
change today, and we are one of the world's leaders in helping
drive that change, with strong ecosystem relationships. We combine
our strength in technology and leadership in cloud, data and AI
with unmatched industry experience, functional expertise and global
delivery capability.
We are uniquely able to deliver tangible outcomes because of our
broad range of services, solutions and assets across Strategy &
Consulting, Technology, Operations, Industry X and Song. These
capabilities, together with our culture of shared success and
commitment to creating 360 - value, enable us to help our clients
reinvent and build trusted, lasting relationships. We measure our
success by the 360 - value we create for our clients, each other,
our shareholders, partners and communities. Visit us at
www.accenture.com .
The Account Lead is responsible for the overall financial and
strategic aspects of an operations account. The Account Lead will
own the client relationship for the operations contract which
covers one or more of the operations offerings. Responsible for
client relationship, profit and loss management of the account,
quality and risk with the services provided to the client,
strategic positioning for growth and people management of the
account. Interfaces with the client account lead and appropriate
leadership within service delivery operations. Responsible for
shaping and driving value led transformation for the clients.
Job Responsibilities
Basic Qualifications
Compensation at Accenture varies depending on a wide array of
factors, which may include but are not limited to the specific
office location, role, skill set, and level of experience. As
required by local law, Accenture provides a reasonable range of
compensation for roles that may be hired in California, Colorado,
New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed
deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $161,200 to $399,500
Colorado $161,200 to $345,200
New York $149,300 to $399,500
Washington $171,700 to $367,500
What We Believe
We have an unwavering commitment to diversity with the aim that
every one of our people has a full sense of belonging within our
organization. As a business imperative, every person at Accenture
has the responsibility to create and sustain an inclusive
environment.
Inclusion and diversity are fundamental to our culture and core
values. Our rich diversity makes us more innovative and more
creative, which helps us better serve our clients and our
communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one
should be discriminated against because of their differences, such
as age, disability, ethnicity, gender, gender identity and
expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race,
creed, color, religion, sex, national origin, ancestry, disability
status, veteran status, sexual orientation, gender identity or
expression, genetic information, marital status, citizenship status
or any other basis as protected by federal, state, or local
law.
Accenture is committed to providing veteran employment
opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment
Opportunity and Affirmative Action Policy Statement .
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities
for persons with disabilities or religious observances, including
reasonable accommodation when needed. If you are hired by Accenture
and require accommodation to perform the essential functions of
your role, you will be asked to participate in our reasonable
accommodation process. Accommodations made to facilitate the
recruiting process are not a guarantee of future or continued
accommodations once hired.
If you would like to be considered for employment opportunities
with Accenture and have accommodation needs for a disability or
religious observance, please call us toll free at 1 (877) 889-9009,
send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization
that does not now or in the future require sponsorship of a visa
for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or
an affiliated Accenture business may not be eligible for
consideration.
Job candidates will not be obligated to disclose sealed or expunged
records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. Additionally, employees who have access to
the compensation information of other employees or applicants as a
part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
Company's legal duty to furnish information.
Keywords: Accenture, Phoenix , BPO Account Lead, Other , Phoenix, Arizona
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