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Member Placement Coordinator (2 Positions)

Company: Girls Scouts - Arizona Cactus Pine Council
Location: Phoenix
Posted on: April 3, 2024

Job Description:

Position Summary:This position is responsible for successfully converting prospective members into registered members. She/he is responsible for securing girl and adult volunteer participation needed to implement Girl Scouting. As well as hosting Girl Scout Information Sessions.Reports to: Member Placement ManagerFLSA Status: Regular, full time, exemptEssential Functions:

  • Use Girl Scouts - Arizona Cactus-Pine customer relationship management system to support following up on leads throughout the recruitment process.
  • Support external recruitment efforts and finalize membership enrollment leads. Follow up on all new member inquiries and referrals in a timely manner.
  • Support renewal efforts throughout the membership year, specifically during the Spring and Fall Recruitment season.
  • Ensure Girl Scouting is open to all girls and adults by delivering the Girl Scouts messages of pluralism and diversity.
  • Provide exceptional customer service and communicate effectively with staff, parents, volunteers, and the public in person, electronically and by phone.
  • Cultivate and maintain relationships with volunteers and cross functional teams.
  • Responsible for conducting, monitoring, and tracking the status of volunteer background checks through a DEIRJ lens in partnership with Placement Manager and Sr. Manager.
  • Supports implementation of membership recruiting marketing strategies outlined in the council's strategic plan, annual business plan and/or other council goals primarily through phone and written follow-up contacts with prospective members and community partners.
  • Develop and deliver targeted recruitment sessions
  • Host recruitment nights, parent information sessions
  • Attend volunteer meetings
  • Perform other related duties as assigned Qualifications
    • High School diploma with six months database experience; or equivalent combination of education, experience, and training. Salesforce experience a plus.
    • Commitment to the aims and purposes of the Girl Scout movement, including the belief in the importance of volunteer organization in our society.
    • Proficiency in Microsoft Office Suite, email, and internet applications. Ability to learn new software as required.
    • Ability to skillfully use a variety of questions and other active listening techniques to promote a robust discussion with potential members/customers and identify their needs.
    • 2+ years' experience working within Salesforce in a nonprofit setting
    • Ability to communicate effectively with a diverse group of girls, volunteers, and staff. Able to project a warm, inviting, and trustworthy telephone/electronic image.
    • Bilingual (English/Spanish) a plus.
    • Attendance at All Staff Meetings and retreats. Physical Abilities
      • Must be able to sit at a computer terminal for up to three hours at a time.
      • Must have a valid AZ driver's license, insurance, and reliable transportation for daily travel.
      • Must have physical ability to lift a minimum of 25 pounds without difficulty
      • Some weekends and nights are required.Girl Scouts-Arizona Cactus-Pine Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including gender identity and expression), sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Girl Scouts-Arizona Cactus-Pine Council offers a competitive benefits package including:
        • Paid Parental Leave
        • 20 Days PTO
        • 10 Paid holidays per year
        • 2 Floating holidays
        • Paid extended winter break
        • Medical, Dental, Vision insurance
        • Flexible Spending and Health Saving Accounts
        • 100% paid life insurance, long/short term disability
        • 403(b) plan with matching
        • Pet Insurance
        • Hybrid work environment Compensation details: 41000-42000 Yearly SalaryPIee7385a64cb3-31181-33383692

Keywords: Girls Scouts - Arizona Cactus Pine Council, Phoenix , Member Placement Coordinator (2 Positions), Other , Phoenix, Arizona

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