AVP, P&C Underwriting AZ
Posted on: February 12, 2024
At USAA, we have an important mission: facilitating the financial
security of millions of U.S. military members and their families.
Not all of our employees served in our nation's military, but we
all share in the mission to give back to those who did. We're
working as one to build a great experience and make a real impact
for our members.
We believe in our core values of honesty, integrity, loyalty and
service. They're what guides everything we do - from how we treat
our members to how we treat each other. Come be a part of what
makes us so special!The Opportunity
This executive role directs the planning, organization,
implementation, and control of underwriting related functions
including (but not limited to) underwriting acceptability
guidelines, premium accuracy programs, underwriting execution,
support and service, underwriting quality, regulatory change
management, documents and related risk and compliance activities.
Leads the continuous improvement and transformation of the
underwriting function including providing the business direction
for modernization of processes, data, and technology. Manages
through subordinates the effectiveness and efficiency of all
underwriting related activities. Contributes to the underwriting
philosophy and policies, as well as the development of underwriting
Responsible for directing underwriting functions such as
underwriting acceptability guidelines, premium accuracy programs,
underwriting quality, etc. ensuring compliance with applicable laws
Develops and implements Underwriting policy, philosophy, and
strategy holistically in collaboration with pricing and product
strategies in adherence with compliance requirements.
Leads and guides through the ideation cycle, evaluating feasibility
and viability of innovative concepts, build of business case, and
securing of funding to support effort.
Drives team performance data against goals, reports results through
regular routines, and makes modifications as needed.
Develops and implements strategies and initiatives to contribute to
Underwriting and P&C goals and objectives.
Serves as a business educator in relation to operating results,
emerging trends, and regulatory compliance factors; responsible for
sharing best practices to contribute to the on-going improvement of
P&C's operating efficiency.
Directs completion of comprehensive analysis of operating results,
resources, and processes to identify, recommend and implement both
tactical and strategic action plans with substantial impact on the
Consults with P&C Underwriting and Pricing, Claims, Compliance
and Legal to ensure correct interpretation and application of
company policies as well as regulatory requirements.
Develops and leads underwriting quality function including program
implementation, parameter development, reporting cadences, and
execution. Through subordinates develops the risk-based quality
plan, reviews quality results and incorporates / actions quality
recommendations for continuous improvement.
Oversees and monitors annual countrywide team budget, including any
third-party resource or data spend and necessary IT spend.
Forecasts and plans appropriate resources for countrywide team
including any third party / supplemental resources. Acts as
Business Relationship Owner for a variety of contracts to include
Data, Process, People. Accountable for ongoing management and
optimization of contract spend. Renegotiates contracts as
appropriate to benefit organization.
Directs identification, facilitation, and coordination of education
programs across stakeholder groups to include National and State
Product Management, Claims, Distribution and Sales and Agency.
Works to build Underwriting brand within USAA, including educating
on the value of underwriting activities to improve book of business
Builds and oversees a team of employees for assigned functional
area through ongoing execution of recruiting, development (e.g.,
professional designations i.e., CPCU), retention, coaching and
support, performance management, and managerial activities.
Ensures risks associated with business activities are effectively
identified, measured, monitored, and controlled in accordance with
risk and compliance policies and procedures.
What you have:
Bachelor's degree OR 4 years of related experience (in addition to
the minimum years of experience required) may be substituted in
lieu of degree.
10 years of progressive property and casualty insurance experience
developing strategies, managing major initiatives, and delivering
results within a complex matrix environment.
6 years of people leadership experience in a commercial and/or
personal lines property and casualty insurance function to include
building, managing and/or developing high-performing teams.
Executive-level business acumen in the areas of underwriting,
policy, pricing, product and/or insurance industry practices,
emerging trends, major issues and regulatory considerations.
Experience developing and utilizing accelerated underwriting
processes and reducing expenses including the use of data analytics
and third-party providers. Deep technical knowledge of underwriting
Experience overseeing the development of underwriting, product
and/or operations and/or policy rules, guidelines and strategies
for new and existing programs and products.
Skilled in directing the comprehensive analysis of underwriting,
product and/or policy results, resources, and processes to
identify, recommend and implement both tactical and strategic
underwriting action plans.
Experience applying proactive measures to refine underwriting
product and/or operations and/or policy rules and guidelines,
including utilizing analytics and metrics to develop insights.
What sets you apart:
US military experience through military service or a military
10 years of product, underwriting and/or pricing experience
Experience overseeing the development of underwriting rules,
guidelines and strategies for new and existing programs and
Recent experience implementing new capabilities and modernization
efforts, specifically within the P&C space.
Skilled in directing the comprehensive analysis of underwriting
results, resources and processes to identify, recommend and
implement both tactical and strategic underwriting action
Experience leading and applying proactive measures to refine
underwriting rules and guidelines, including utilizing analytics
and metrics to develop insights.
Strong understanding of market intelligence, third party data
including tools and technology within the underwriting space.
Experience leading the identification, testing and incorporation of
underwriting data to support exposure identification and rate to
Experience leading portfolio management and profitability analysis
and capability development across multiple stakeholders.
Experience developing and evolving premium accuracy programs to
ensure rate to risk.
Highly collaborative as well as ability to lead through influence
Extensive experience leading talent and underwriting development
USAA has an effective process for assessing market data and
establishing ranges to ensure we remain competitive. You are paid
within the salary range based on your experience and market
position. The salary range for this position is:
Employees may be eligible for pay incentives based on overall
corporate and individual performance or at the discretion of the
USAA Board of Directors.
Long Term Incentive Plan: Cash payment for Executive level roles
only, representing a cash payment which is both time and
At USAA our employees enjoy best-in-class benefits to support their
physical, financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
For more details on our outstanding benefits, please visit our
benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis,
this posting will remain open until the position is filled. Thus,
interested candidates are encouraged to apply the same day they
view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Keywords: USAA, Phoenix , AVP, P&C Underwriting AZ, Other , Phoenix, Arizona
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