Veterans Preferred - Deployment Tech

Company: MODIS
Location: Phoenix
Posted on: September 18, 2023

Job Description:

Military Veterans are Encouraged to Apply. -Akkodis is looking for an Onsite Administrator Deployment technician for a contract position located in Phoenix, AZ.24-month contractPay rate: $Job Overview:Deployment and Support Services:

The service delivery team provides multi-vendor services including hardware and software installation and deployment services for customer projects. The delivery team upgrades current customer IT infrastructure to meet the growing demands placed on their technology. Integration of the latest IT solutions including front office, back office, the data center, the network and training. Additionally, the team supports break fix for printers and personal computer products.

Onsite PC & Printer Service covers:
--- The physical de-install move and reinstall of a PC device that is currently installed and connected to a network.
--- On site Desk-side Software Support solutions enable an endtoend approach, including options for customizing your support plan to address any unique client service level requirements. Examples include operating system reloading, device re-imaging, onsite support, and virus support, on-site installation, data migration, disk sanitation.
--- Visit multiple customer sites per day installing/replacing/repairing equipment in a predefined route, potentially spanning multiplicities and/or states.
--- Would be responsible for correct installation, customer satisfaction, equipment and vehicle safety and a timely and accurate installation schedule.

Required Qualifications:
--- Possess one to two years experience in basic troubleshooting skills on PC desktops, laptops and printers
--- Experienced Customer Service
--- Able to lift up to 50 pounds and carry it up to 50/75 yards as needed
--- Willingness to work a variable work schedule for deployment project type work, characterized by extended days and travel during the entire project.
--- Ability to read and interpret installation guides, service manuals, site maps and transportation maps
--- Ability to accurately conduct equipment inventory
--- Demonstrates basic problem recognition on common desktop applications and operating systems
--- Demonstrates basic network, laptop, desktop and printer configuration and installation
--- Possesses knowledge of LAN design concepts, installation, and troubleshooting without assistance
--- May be certified in one or more network operating systems
--- Possesses working knowledge of one or more operating systems
--- Thorough detailed reporting of onsite activities
--- RPOS experience a plus
--- --- Assist Customer with an overview of the Device functionality.
--- Report any occurrences of Customer dissatisfaction to the appropriate Delivery Management Service resource.
--- Assist in the collection of usage pages for Devices when required.
--- Provide initial troubleshooting for Device problems or perform spare Device replacements.
--- Perform maintenance on Devices as directed by the Delivery Management Service resource.
--- Provide end-user training as defined in the Agreement.
--- Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Organizes own tasks and receives general instructions on all work.
--- High School Diploma or equivalent; may hold 2 year post-high school Degree (technical field).
--- Typically, 1-2 years of working experience in a related field
--- ?50% overnight travel
--- Good driving record / interstate travel required
--- Background Check / Drug Screening requiredIf you are interested in this Onsite Administrator Deployment Technician in Phoenix, AZ then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Luke Fannin at luke.fannin@Equal Opportunity Employer/Veterans/DisabledBenefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a clientTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction records.

Pay Details: $23.88 to $25.77 PER HOUR

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

Keywords: MODIS, Phoenix , Veterans Preferred - Deployment Tech, Other , Phoenix, Arizona