Assistant Membership in Phoenix, AZ at Anthem Golf Country Club

Company: Phoenix, AZ, United States
Location: Phoenix
Posted on: September 17, 2023

Job Description:

Job Description
We are Invited.
At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.Invited. Where You Belong.
Job Summary
The Membership Assistant is responsible for assisting with administrative and sales support tasks relating to Membership. In the absence of Membership Director, the Membership Assistant meets with prospects, obtain information, answers questions and gives club tours. Day-to-Day

• Provides support for the Club Manager and the club's executive offices as directed
• Preparation of weekly sales and membership reports as required by accounting department
• Assist in maintaining membership files ensuring the completion of all required forms
• Initiate requests for and distribute new member cards and membership resignations and any resulting refunds
• Social Resales: resign seller, create membership for new homeowner, make copies, open ---le, mail packet. Call title agencies to request deed or status of a social resale. Follow up on checks that are not received in a timely manner.
• Make a cover sheet for demands, check seller's and buyer's information.
• Tenant transfer: process new transfer fees by collecting paperwork, check and lease. Send monthly reminder emails to tenants that have their lease expiring at the end of that month. Get lease extension and collect the transfer fee. Resign memberships accordingly and upgrade/downgrade landlord. Maintain tenant transfer master spreadsheet.
• Remove dependents that turned 26 years old. Create and mail advising member. Monthly task issue and keep a log of guest passes.
• Marketing: mailing of certi---cates to new homeowners outside of the gates. List is provided by Membership Director and addresses in the 85086 zip code must be checked to ensure we are not sending certi---cates to residents inside of the country club
• Membership inquiries via email, phone and walk-ins. Membership changes, address update, downgrades.
• Daily emails, walk-ins and phone calls: golf course maintenance inquires, birthday certi---cates, events, and other questions .
• Make packets for new homeowners, tenants, membership, and print all ---yers used on a daily basis.
• Adjust membership information, pull old ---les for storage, ---le folders, etc.
• Assist with questions from the HOA o---ce when needed.
• Demands for all social resales in the club. Calculate amount to be collect during closing of homes. Past due accounts.
• Place orders and service calls for copy machine. OTHER ACCOUNTABILITIESBecause of the fluctuating demands of the Club's operation, it may be necessary that each Employee Partner to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed. Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job. Responsible for demonstrating good teamwork. Maintain a professional appearance according to club policy at all times. Responsible for maintaining good conduct and safe working habits while in all areas and assuring that others are acting safely. Attendance at daily line-up and participating as requested. Manage time effectively. Take initiative to solve problems, utilizing all available resources including regional and corporate staff. About You
  
  • Computer knowledge. Must be knowledgeable in Microsoft office.
  • Must have excellent verbal and written communication skills.
  • 2-3 years office experience.
  • Sales background preferred.
  • 4 year degree preferred.
  • High school diploma or equivalent. Have more questions? Check out ourInvited Jobswebsite to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks:LinkedInInstagram Twitter FacebookInvited is an Equal Employment Opportunity Employer / Invited participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.

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