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Training Generalist

Company: McLane Company
Location: Phoenix
Posted on: May 28, 2023

Job Description:

Impact teammate's lives by assisting them with skill building, career growth, and other professional development and training. Implement division operations training via stand-up facilitation, workshops, -eLearning, coaching, and OJT. Provide non-operational training to staff as required.


  • Day 1 Benefits available: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. -
  • 401(k) with annual company match.
  • Paid holidays, vacation time, sick leave accrual, college tuition reimbursement, and more! -


    • Provide just-in-time training solutions aligned with Division business goals and teammate learning needs.
    • Work with leadership to identify learning gaps through formal/informal needs analysis and observation, and in collaboration with the L&OD team
    • Provide performance consulting: determine, by training needs analysis/root cause analysis, whether the performance gaps are training-related or system issues and pursue an effective intervention.
    • Consult with the L&OD team to recommend and deliver learning or other systemic interventions to improve productivity in existing workforce.
    • Use a variety of training-retention methods, including skills checks, mentoring, and developing the training skills of on-the-job trainers and subject matter experts.
    • Work with Leadership and Organizational Development (L&OD) team to deliver Train-the-Trainer sessions for Operations and Transportation department trainers.
    • Create training materials and/or act as subject-matter expert in curriculum development projects led by the Leadership & Organizational Development Team.
    • Work with the L&OD Team to implement training via Electronic Learning Management system (ELM), the company's Learning Management System.
    • Maintain accurate records of all training activities in the company Learning Management System (ELM).
    • Ensure accuracy in reporting of teammate assignments, Safety Training completion rates, and audit requirements.
    • Generate and distribute learning reports and hoc reports as requested during Division audits and assist with interpretation of the reports.
    • Participate in Safety Committee meetings to determine training opportunities.
    • Provide training support to meet all regulatory and safety compliance required by DOT, OSHA, and company best practices.
    • Conduct routine route rides and warehouse days with teammates/Drivers to provide reinforce operations standards.
    • Contribute regularly to internal communication efforts (i.e., division newsletter, Merit Magazine articles, etc.) to ensure consistency in training.
    • Assist newly-hired teammates in becoming proficient in their roles
    • Collaborate with the L&OD team to design and support career development and individual development plans and other employee learning efforts.
    • Participate in train-the-trainer skill-building events as scheduled.
    • Execute other projects and initiatives to support the HR team as needed.


      • Bachelor's Degree Preferred. (5 or more years of experience, in lieu of a degree)
      • 3 years experience and working knowledge of learning and development, preferably in a warehouse environment.
      • Demonstrate solid communication skills (verbal and written) required for conductions training sessions, OJT/one-on-one training, and communication with organizational leadership.
      • Strong working knowledge of office software (Word, Excel, PowerPoint, etc.).
      • Working knowledge of a Learning Management System (ELM in McLane) preferred.
      • Familiar with warehouse and transportation operations, technology, and software preferred.


        • The environment encompasses all areas of a Distribution Center and occasionally working inside a tractor and trailer.
        • Meet the required needs of the Distribution Center schedule to train all shifts depending on the customer and operational requirements of the division.

          Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

          All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: McLane Company, Phoenix , Training Generalist, Other , Phoenix, Arizona

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