Desktop Support

Company: V-Soft Consulting Group, Inc.
Location: Phoenix
Posted on: May 28, 2023

Job Description:

Share Print Desktop Support Primary Location: Phoenix, Arizona All candidates are local in Arizona V-Soft Consulting is currently hiring for a Desktop Support for our premier client in Phoenix, Arizona. Education and Experience Bachelor's degree plus 5 or more years of experience in support of a Fleet of 500 + Desktops. Systems Administration experience a plus. Knowledge, Skills and Abilities Strong customer service skills. Excellent interpersonal, written and oral communication skills. Advanced troubleshooting skills. WHAT YOU'LL DO: Job Responsibilities: Install and configure new IT equipment. Install and troubleshoot and repair both software, hardware and peripherals. Create, maintain and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests. Exhibit a flexible approach to providing coverage as needed on or after hours. Accurately record, update and document requests using the IT service desk system. Maintain a first-class level of customer service ensuring that all services (SLA's) are delivered to meet the customers' expectations. Maintain excellent written and verbal communication skills. Motivated team player with skills and ability to manage changing priorities. Have an in-depth understanding of IT policies and procedures. Diagnose and resolve software and hardware incidents, including operating system and a wide range of software applications. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Interested? Qualified candidates should send their resumes to skhatun@vsoftconsulting.com V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425. #LI-CM1 #Jobs PDN-99071030-0a56-49a5-976b-6e21c935b9fe

Keywords: V-Soft Consulting Group, Inc., Phoenix , Desktop Support, Other , Phoenix, Arizona