Eligibility Interviewer
Company: State of Arizona
Location: Phoenix
Posted on: March 19, 2023
|
|
Job Description:
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and
state and federal partners to realize our collective vision that
every child, adult, and family in Arizona will be safe and
economically secure.
DES serves more than 3 million Arizonans. Our Mission is to make
Arizona stronger by helping Arizonans reach their full potential
through temporary assistance for those in need, and care for the
vulnerable.
ELIGIBILITY INTERVIEWER
Division of Benefits and Medical Eligibility
Job Location:
Address: 3150 East Union Hills Drive, Phoenix, Arizona 85050
Posting Details:
Salary: 18.6159
Grade: 18
Closing Date: 03/07/2023
Job Summary:
Are you ready to make a difference in someone's life? Are you ready
for a rewarding full-time position (40 hours per week) with
comprehensive paid training, and great benefits? As an Eligibility
Interviewer, you will determine eligibility for Arizonans in need
of Nutrition Assistance (NA), Medical Assistance (MA), and
Temporary Assistance to Needy Families (TANF). If you are
passionate about making Arizona stronger by helping Arizonans reach
their full potential, we want to see you join our team!!! This
position is not a remote position.
Job Duties:
The ideal candidate will be responsible for:
* Provide customer service in a fast-paced local office
environment
* Collect and gather information to conduct interviews to make
eligibility determinations for medical, food, and financial
assistance
* Complete the application process, while entering data on a
computer and accessing multiple screens
* Verify client information by interacting with internal and
external customers, and federal, state, and local entities
* Adhere to agency standards in a high-volume local office,
measured by metrics and standards related to service levels,
accuracy, and timeliness
* Commit to ongoing learning of program policies and procedures and
the ability to apply them accordingly
Knowledge, Skills & Abilities (KSAs):
* N/A
Selective Preference(s):
* N/A
Pre-Employment Requirements:
* Must have a High School diploma or GED equivalent.
* Must have one year of direct customer service experience in
person or on the phone.
Benefits:
The Arizona Department of Economic Security offers a comprehensive
benefits package to include:
* Career Advancement & Employee Development Opportunities
* Flexible schedules to create a work/life balance
* Tuition Reimbursement
* Participation in the Arizona State Retirement System (ASRS)
* 10 paid holidays per year
* Stipend Opportunities
* Infant at Work Program
* RideShare and Public Transit Subsidy
* Affordable Medical, Dental, and Vision
* Life and Disability Insurance
For a complete list of benefits provided by The State of Arizona,
please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State
Retirement System (ASRS), the State-sponsored retirement
contribution plan, and the Long-Term Disability (LTD) program after
a 27-week waiting period. The ASRS-defined benefit plan provides
for life-long income upon retirement. You will also have the option
to participate in a voluntary deferred compensation program to take
advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided
with additional information about the available insurance plans,
enrollment instructions, submission deadlines, and effective
dates.
Contact Us:
For questions about this career opportunity, please contact Shannon
Anguiano at 480-876-0851 or ShannonAnguiano@azdes.gov.
Persons with a disability may request a reasonable accommodation
such as a sign language interpreter or an alternative format by
contacting 480-876-0851 or ShannonAnguiano@azdes.gov. Requests
should be made as early as possible to allow time to arrange the
accommodation. Arizona State Government is an AA/EOE/ADA Reasonable
Accommodation Employer.
Keywords: State of Arizona, Phoenix , Eligibility Interviewer, Other , Phoenix, Arizona
Click
here to apply!
|