Front Desk Monitor

Company: AAM LLC
Location: Phoenix
Posted on: March 19, 2023

Job Description:

** Front Desk Monitor****Job Category****:** Administrative Services **Requisition Number****:** FRONT002982 Showing 1 location **Job Details****Description***We are seeking part time employees to work an average of 16-20 hours per week, below are the approximate scheduling needs:** *Weekday evenings, approximate shift times 4:00pm-10:00pm.** *Weekend evening shifts will vary.***Position Summary:**Primarily responsible for answering the phone lines, providing administrative support for staff and management, managing the front entrance and maintaining the reception desk, utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face. Position will also be responsible for the service window which provides Alcoholic and Non-Alcoholic drinks, and snacks to residents during assigned times or events.**Position Responsibilities:*** Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.* Required to go through Basic Title 4 Training for the sale of alcohol under the Series 14 Liquor License.* Ability to process point of sale transactions for event tickets, classes, alcohol sales. This may include reconciling cash drawers.* Required to be trained in CPR, and other basic first aid.* Will perform periodic facility site checks* Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.* Filters inbound calls to determine appropriate direction.* Greets all visitors/homeowners and determines their immediate needs.* Monitors pickups/deliveries.* Assists with events, including set up, facilitating and break down as needed. Nights, weekends and Holiday's may apply.* Performs other related duties as directed.**Physical Demands & Work Environment:*** Sitting at work station utilizing a computer in an office setting.* Walking throughout property/facilities as needed.* Setting up, taking down and stacking tables and chairs.**Qualifications****Skills****Behaviors****Preferred** **Team Player****:** Works well as a member of a group **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Enthusiastic****:** Shows intense and eager enjoyment and interest **:****Motivations****Preferred****Self-Starter****:** Inspired to perform without outside help **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **:****Education****Required**High School or better.**Experience****Required** **2 years:** High school diploma or GED and two (2) or more years of paid, professional experience working in a Receptionist, Administrative Support, and/or Customer Service role within an office environment preferred. **Licenses & Certifications**

Keywords: AAM LLC, Phoenix , Front Desk Monitor, Other , Phoenix, Arizona