Associate Employer Installation Specialist - National Remote

Company: Confidential
Location: Phoenix
Posted on: March 19, 2023

Job Description:

Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position in this function are responsible for the installation of assigned accounts, including, but not limited to: structure building and billing set up, structure revisions, researching and resolving structure issues, database loading, and preparation of plan materials such as administrative documents and customer education materials. Positions are responsible for overall employer contract loading using various databases and / or source documents. May research installation issues and develop customer specific resolutions. May include auditing contract loads for adherence to quality measures and reporting standards. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:00am 6:00pm. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy. Primary Responsibilities:

• Research errors by comparing Account Management documentation against multiple internal systems
• Prepare, process, and maintain new group installation and renewals
• Research and respond to all claims processing inquiries from Client Management, Clinical, and other internal departments.
• Perform claim testing to ensure accurate claim adjudication
• Conduct installation of assigned accounts, including, but not limited to: structure building and billing set up, structure revisions, researching and resolving structure issues, database loading, and preparation of plan materials such as administrative documents and customer education material
• Perform other duties as assigned
• Basic, structured, standard approach to work
• Document testing of changes
  Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
  • High School Diploma / GED (or higher)
  • 1+ years of experience in a PBM (Prescription Benefit Management) environment performing a benefit related function
  • Microsoft Office proficient - Word, Excel, and Outlook including the ability to open, create, edit, save, and send documents, spreadsheets, and emails, other forms of documents.
  • Data Entry experience (45+ WPM)
  • Ability to work a scheduled 8 hours shift within the hours of 9:00 am - 6:00 pm, Monday through Friday with the possibility of working overtime either before, after, or on a day other than your scheduled day
    Preferred Qualifications:
    • Bachelor's Degree (or higher) in pharmacy or healthcare fields
    • 1+ years of experience in a healthcare insurance environment
    • Quality assurance experience
    • Pharmacy Technician and / or CPHT License
      Telecommuting Requirements:
      • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
      • Ability to keep all company sensitive documents secure (if applicable)
      • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
        Soft Skills:
        • Ability to be flexible and work in a constantly changing environment
        • Self - directed and the ability to prioritize caseloads based on business and customer needs
          Physical and Work Environment:
          • Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, handling
            Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges. California, Colorado, Connecticut, Nevada, Washington or New York City Residents Only: The salary range for California / Colorado / Connecticut / Nevada / Washington / New York City residents is $18.80 - $36.78.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.
            Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #YELLOW by Jobble

Keywords: Confidential, Phoenix , Associate Employer Installation Specialist - National Remote, Other , Phoenix, Arizona