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Patient Care Coordinator>

Company: MSCCN
Location: Phoenix
Posted on: January 27, 2023

Job Description:

This job was posted by : For more information, please see: VCA Valley Animal Hospital & Emergency Center is seeking a dynamic individual with proven experience in patient & client care to join our team as a Patient Care Coordinator. The goal of the Patient Care Coordinator is to cultivate, develop, and advance unique relationships with the referral community and potential referral base (rDVM), as well as maintain internal invoices/client relationships of hospitalized pets & specialty services. VCA Valley Animal Hospital & Emergency Center features a knowledgeable and caring support staff, and talented ER team, and a management team dedicated to delivering the highest quality patient care and exceptional client service. Job Responsibilities: Collaborate with Hospital Leadership on referral base status and strategy in order to build preference and increase referral revenue. Prioritize, schedule, and track rDVM interactions and account for progress with data analysis. Represent the VCA Brand professionally and knowledgeably. Daily charge capture for all hospitalized pets, daily updates to pet owners in coordination with Staff Doctors as well as coordination with Staff Doctors on preparation of client facing materials, i.e., discharges, etc. Review/Auditing of all closed invoices and medical charts, working under the guidance of the Hospital Operations Director Working with the Hospital Operations Director, fulfill rDVM marketing needs to streamline referral. Prioritize, develop and deliver timely marketing materials and digital communications for VCA Valley Animal Hospital & Emergency Center to referral community. Work directly with clients via presentation of treatment plans and collect funds from clients as needed. Assist Hospital Operations Director to maintain hospital website and social pages with timely and updated information. The Ideal Candidate will possess the following qualifications/qualities: Proven self starter with excellent time-management skills and a solutions-oriented work ethic. Ability to communicate clearly and effectively one-on-one and in groups. Excellent computer skills including MS Office Suite, Web Content and Social Media. Outgoing, engaging, and team-oriented attitude with problem-solving skills. Extensive Background in Veterinary Medicine/Veterinary Technology Required. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at

Keywords: MSCCN, Phoenix , Patient Care Coordinator> , Other , Phoenix, Arizona

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