Call Center Debt Collection Specialist, Phoenix

Company: Penn Credit
Location: Phoenix
Posted on: January 26, 2023

Job Description:

Penn Credit is currently hiring Debt Collection Specialists for Phoenix, AZ location.

Job Functions:

• -Debt Collection Specialists assist consumers with the resolution of past due accounts across multiple market verticals such as healthcare, utility, retail, and government.
• The role is performed in a call center environment and involves both inbound and outbound contact answering questions regarding open balances assigned by our clients, processing payments, and setting up payment arrangements.
• No experience in collections or in a call center environment is required.
• A multi-step training and coaching program will ensure your overall success and also that you meet all Federal and State Collection laws.Benefits:
  • -Starting rate of $15 / hour with ability to increase based on performance
  • Opportunity to make up to $18 /hour with Bonus
  • Multiple affordable health insurance options
  • No Weekends!
  • Free $50,000 Life Insurance benefit option
  • 401K - Company contributes 25% on employees first 6%.
  • Paid time off:
    • 7 paid days, 6 paid holidays, and 3 unpaid days during 1st year
    • 12 paid days, 6 paid holidays, and 3 unpaid days after first 1 year
    • 17 paid days, 6 paid holidays, and 3 unpaid days after 2nd year
    • 5 paid days, 6 paid holidays, and 3 unpaid days after 3rd year
      Why Pick Penn Credit to start your new career?
      • Formal paid training program
      • Professional and clean call center
      • Free onsite parking lot with ample space
      • Opportunity for career advancement
      • Flexible work schedules
      • Paid breaks
      • On-site subsidized vending for employeesRequirements
        • Must have strong communication skills and be comfortable talking to others over the phone for extended time periods.
        • Be able to always maintain a professional attitude when dealing with consumers and their past due accounts.
        • Be Highly self-motivated and able to work in an environment that promotes positive debt collection practices.SummaryWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.Required qualifications:
          • Legally authorized to work in the United StatesPreferred qualifications:
            • 16 years or older

Keywords: Penn Credit, Phoenix , Call Center Debt Collection Specialist, Phoenix, Other , Phoenix, Arizona