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Verizon Customer Service Representative

Company: Confidential
Location: Phoenix
Posted on: November 26, 2022

Job Description:

ISI Telecommunications is looking for a hardworking and people-oriented individual to lead our rapidly growing Sales Department for one of our fastest-growing client rollouts in the greater Phoenix area: Verizon 5G Home. The core function of the Verizon Customer Service Representative is to meet with local homeowners, review the new products and technology available in their area, obtain and process orders, and complete the sales cycle. They will also be responsible for managing new and existing client relationships and overseeing and negotiating all new customer contracts. When joining Iconic Solutions as a Verizon Customer Service Representative, all of the necessary training and product knowledge will be provided to ensure ultimate success within your position!

An exciting combination of growth prospects, constant innovation, and a high work culture makes the Verizon Customer Service Representative an exciting team. We firmly believe in hiring a Verizon Customer Service Representative who can complement our diverse team and exhibits a strong worth ethic and an undeniable positive attitude. This directly enhances our core values and unilaterally helps our clients reach their ultimate goal: attain high margins of sales success, brand recognition, and customer loyalty.

Core Responsibilities for our Verizon Customer Service Representative:

* Qualify and close customers on all Verizon 5G products and services for their home or business
* Utilize negotiation skills taught at the entry level to overturn objections, handle all inquiries, and resolve issues as they arise
* Provide excellent customer service in every interaction with customers regarding their products, sales delivery, and/or issues should they arise
* Track and accurately report customer account information, territory research, and areas of improvement to upper-level management daily to assure the success of this product rollout
* Work with other entry-level and senior Sales Specialists to ensure success in this 5G Home product rollout, with the delivery of unprecedented results

Verizon Customer Service Representative Requirements & Desired Experience:

* Associate's Degree or 4-year degree equivalent in the field of Sales, Business Administration, Management, Communication, or related field of study
* 1-2 years of entry-level experience in the field of Sales, Customer Service, Business Development, Retail, Hospitality, or related
* Exceptional communication skills with the ability to interact with a diverse clientele and Sales Specialist team members
* A student mentality and ambition to learn entry-level skill sets and utilize them consistently over time
* Must be a self-motivated, competitive, problem-solving individual

Why join ISI Telecommunications as our next Verizon Customer Service Representative?

* Competitive, weekly pay, with the opportunity to earn bonuses from the client
* Paid training directly with upper management and the client product experts
* Growth opportunities and ongoing training seminars from top-leadership
* All major holidays off
* Travel opportunities/perks

Job Type: Full-time

Pay: $700.00 - $1,100.00 per week

* Monday to Friday
* Weekend availability

Work Location: One location%58047475%

Keywords: Confidential, Phoenix , Verizon Customer Service Representative, Other , Phoenix, Arizona

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